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Reviews
Tripadvisor Traveller RatingBased on 14423 Reviews
Traveller ReviewsRanked #96 of 287 hotels in Las Vegas
Traveller Rating
Excellent
5019
Very Good
4923
Average
2199
Poor
1207
Terrible
1076
Rating Summary
Location
Sleep Quality
Rooms
Service
Value
Cleanliness
666judyf said...
Pool not open this time of year but you can see the sharks swimming in the tank.
Travelled on 11/2024
I did get a room in the oldest tower; checked in today and as usual the staff is very accommodating and polite. I noticed the room seems slightly dusty (curtains, etc.) I was surprised when I saw the bathroom and the toilet is so small it looks like a kindergarten toilet I don't see how a grown man could sit there. they got rid of every older machine in they have the ones I don't like in the gambling machines....
Michael P said...
Poor
Travelled on 09/2024
I was using their shower gel in the tub during my last stay. They did not have any mats or slip prevention devices for the tub. I slipped and fell onto the floor barely missing the toilet and hurting my head and back. I let them know. they sent risk management up but never provided any follow up. Ive called risk management four times but they never answer the line or return my messages. Very poor service. Shame...
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Shamomceleste said...
Sooo Deceiving
Travelled on 11/2024
Have stayed here 3 times this year, but this last time will be the last time. The first few stays were fine, a clean room and quiet. This last time, they supposedly upgraded us to a better room in the Carson tower, but we immediately noticed the sludge in the sink and dirty tub. So, really not a big deal, as long as they changed our room. The guy at the service desk said he was going upgrade our room again, closer...
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neil w said...
DON'T DO IT
Travelled on 01/2024
This place is a joke and they know what they are doing. Dirty is an understatement.
3 hours waiting for our rooms. The upgrade, what upgrade to a different tower less noise is a joke. Stay far away.
Don't gamble here go next door Four Queens fun time....
John T said...
Big place lazy staff.
Travelled on 11/2024
Stayed in room 986 Carson Towers the place is filthy. Cup rings on almost every surface, crumbs all around the dressing table area, thick dust on the lamps and window cill I wrote my name in it behind the TV. Thats after additional cleaning. Complained to front desk and to House Keeping they just said that they would look into it....