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Reviews
Tripadvisor Traveller RatingBased on 871 Reviews
Traveller ReviewsRanked #56 of 338 hotels in Krakow
Traveller Rating
Excellent
577
Very Good
219
Average
50
Poor
15
Terrible
10
Rating Summary
Location
Sleep Quality
Rooms
Service
Value
Cleanliness
Martyboy88 said...
Nice hotel, polite staff, amazing location
Travelled on 01/2025
Stayed here at new year and it is a lovely hotel. We got a room on the 3rd floor with the slanted roof. It was a bit annoying as I banged my head a few times, but good sized room. I hoped to get a room with the ceiling beams like the pictures, but it was pretty full Im guessing. That said, the location is hard to beat. Incredible location. The staff are lovely too, on hand to help 24/7 and really polite. Ive seen c...
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BoardingPass100155 said...
4 day stay Dec 2024
Travelled on 11/2024
Great location, right in the middle of old town. Comfortable beds and huge rooms, was like a small apartment. We booked for 3 people and had 2 separate rooms. Close to Wawel castle, old town and walking distance to the train station.highly recommended....
Quest68623667207 said...
What a little Unassuming Gem
Travelled on 12/2024
When you first arrive it appears to be a very unassuming building and could be easily missed or passed by.
But if you do you will be sorry.
What a lovely authentic hotel right in the middle of the old town.
The trams are literally on the door step so getting around is no problem.
The staff are very helpful and friendly and speak great English, all credit to them.
There is a taxi rank opposite the hotel, but a...
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Safari800101 said...
Beware the low, slanting roof on the 3rd floor
Travelled on 11/2024
Firstly the negative - We spent 3 nights in the Santi - and an extra night when our flight home was cancelled.
Unfortunately, Room 303 was probably the worst hotel room we have ever been allocated, nor could the receptionist change us to any other room.
We found out that all the rooms on the 3rd floor have a slanted roof owing to being no more than the attic in previous times.
We had 2 windows at knee height - each...
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Sarah K said...
Hidden Gem
Travelled on 11/2024
Perfectly located, one minute walk to the main square of the beautiful old town.. Everyone very friendly and helpful. Spotlessly clean, very comfortable and spacious rooms and with a complementary welcome dink. Would certainly recommend. Perfect for a mini break....