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Reviews
Tripadvisor Traveller RatingBased on 349 Reviews
Traveller ReviewsRanked #96 of 338 hotels in Krakow
Traveller Rating
Excellent
179
Very Good
139
Average
12
Poor
8
Terrible
11
Rating Summary
Sleep Quality
Location
Rooms
Service
Value
Cleanliness
Dom M said...
Utter crap.
Travelled on 10/2024
A terrible experience. Booked a double room and got twin beds. When asked to sort this out we were told to go back to easyjet. The 'bar' is a few bottles and a hand pump behind the reception. Our Internet on the room's telly was not working. We wanted to have a look at YouTube rather than Polish TV. Not an unreasonable request. Called down to reception and was told 'No, Internet does not work in the rooms'. Utter jok...
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Tony S said...
Overnight stay
Travelled on 06/2024
We have booked accessible parking for my partner with the hotel however when we have arrived parking space was already taken by other guest.
Check in was good, friendly girl.
Hotel itself is run down, dirty carpet in the room with several staines, little soap and shampoo left in the soap dispenser, air condition pumping out hot air.
We didnt sleep well, we didnt enjoy it at all, it was rather 1 star hotel experi...
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K8505YAelenik said...
Not 4 star hotel
Travelled on 11/2023
Wen we checked at 7:00 from airport nobody ask us our names to prepare our room little bit earlyer from 15:00 ...to try to checked in....and now its 15:02 and our room its not ready!! Terrible....Its not 4 star hotel.......
Mrs I said...
Close to the airport and near to amenities
Travelled on 09/2023
Great location to the airport. Has plenty free parking (at the back of the building). Downstairs is a petrol station, Lidl, KFC and lots of shops. Would certainly recommend it if you need a night stay close to the airport or if you have a car to get around as isnt near the centre or the old town. Room itself was cool. A tiny bit worn in some places like chipped wood on the desk and wardrobe area next to the bed....
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Ruby N said...
Amazing
Travelled on 05/2023
Lovely place and very friendly people! Defo more than a 3 star lots of variety at breakfast.
Clean rooms and spacious too. Great location to main old town. Got lots of amenities around the hotel. ...