Items marked with * incur extra charges which are payable locally.
Reviews
Tripadvisor Traveller RatingBased on 1029 Reviews
Traveller ReviewsRanked #77 of 338 hotels in Krakow
Traveller Rating
Excellent
614
Very Good
242
Average
99
Poor
39
Terrible
35
Rating Summary
Location
Sleep Quality
Rooms
Service
Value
Cleanliness
samhF4254PB said...
A beautiful hotel in a perfect location.
Travelled on 12/2024
We had the most perfect stay here! The hotel has a very luxurious feel and the entrance way is beautiful. We stayed for four nights. It is a cheap Uber ride from the airport. The room was spacious and clean. The location in the central square of Krakow. The hotel itself is a beautiful mix of new and old, with the highlight being the spa facilities in the basement. This is free for guests and each morning we made use ...
Read more
Katherine W said...
Beautiful and superior hotel
Travelled on 12/2024
From the first moment I checked in with my two sons we have been treated very very well. Norbert gave us an amazing family room that was quiet, had very comfortable beds and they even brought extra duvet and pillows for my boys.
The breakfast is 5* and as for the pool and spa. The perfect place to relax after a long day walking!
I definitely commend this superior hotel and cant wait sit to stay here again next ye...
Read more
John R said...
Beautiful hotel, good location for Old town visit.
Travelled on 12/2024
Beautiful architecture, really comfortable beds, and good sized rooms with antique looking furniture. The pool and saunas are a pleasant addition. Hotel is very close to the old town centre square, and perfect for our Christmas market visit. Good choice of breakfasts. Will definitely stay again in the future....
669naomih said...
Style and substance.
Travelled on 10/2024
From my arrival I found the staff welcoming and helpful, a kettle and more pillows were delivered to my room with a smile. I loved my room, which was spacious and very comfortable. Lovely toiletries too.
My travelling companion was unfortunately delayed, late, luggage lost and allocated a room in the annex part of the hotel which she initially was not very happy with. However as our stay went on we were more and mo...
Read more
Marek G said...
Two nights in Krakow in a hotel next to the main market square.
Travelled on 10/2024
My wife and I arrived from Toronto via Amsterdam so were pleased to get our room straight away. The hotel comprises of two old properties joined together. We had a junior suite which was impressively large built into the roof with a sloping glass ceiling. I am not sure that the huge free standing bath tub next to the bed added to the appeal. There was a bathroom with toilet and shower as well. The bed was very comfo...
Read more