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Reviews
Tripadvisor Traveller RatingBased on 1025 Reviews
Traveller ReviewsRanked #80 of 338 hotels in Krakow
Traveller Rating
Excellent
611
Very Good
241
Average
99
Poor
39
Terrible
35
Rating Summary
Location
Sleep Quality
Rooms
Service
Value
Cleanliness
669naomih said...
Style and substance.
Travelled on 10/2024
From my arrival I found the staff welcoming and helpful, a kettle and more pillows were delivered to my room with a smile. I loved my room, which was spacious and very comfortable. Lovely toiletries too.
My travelling companion was unfortunately delayed, late, luggage lost and allocated a room in the annex part of the hotel which she initially was not very happy with. However as our stay went on we were more and mo...
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Marek G said...
Two nights in Krakow in a hotel next to the main market square.
Travelled on 10/2024
My wife and I arrived from Toronto via Amsterdam so were pleased to get our room straight away. The hotel comprises of two old properties joined together. We had a junior suite which was impressively large built into the roof with a sloping glass ceiling. I am not sure that the huge free standing bath tub next to the bed added to the appeal. There was a bathroom with toilet and shower as well. The bed was very comfo...
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annapietrasz said...
No sleep
Travelled on 10/2024
Its a beautiful hotel but .
During our last night our neighbours ( 2-3 rooms around us) had a party. Slamming doors ( every few minutes), talks/shouts behind our doors, lady on heels walking forward and back. Party finished around 4am ( started after 11pm) . We didnt sleep at all.
Few times we asked guests to be quiet, twice we went to the reception asking for
Intervention - they knocked to the door but few min...
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teseum said...
Deceiving
Travelled on 09/2024
Very well located Hotel in Krakow, just by the Old-Town Square.
Unfortunately I didn't have a good experience during my stay.
Reception was rude. They blocked an amount of money in my credit card just in case I spend something (but I didn't), and they made me wait to see if my room was ready.
The room was small and gloomy. Window view to other rooms. Loud slamming door noises all day long, particularly during room s...
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Kerrymua said...
Good not great
Travelled on 08/2024
First time in Krakow and after lengthy research we choose Hotel Stary for our 4 night trip. This is a beautiful hotel and first impressions were as expected. This hotel is in a first class location just off the main square, so within walking distance to restaurants and bars, around 30 min walk to the Jewish Quarter.
The spa is excellent and one of the reasons we choose this hotel, we didnt have a treatment but lov...
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