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Reviews
Tripadvisor Traveller RatingBased on 434 Reviews
Traveller ReviewsRanked #120 of 338 hotels in Krakow
Traveller Rating
Excellent
244
Very Good
119
Average
32
Poor
24
Terrible
15
Rating Summary
Sleep Quality
Location
Rooms
Service
Value
Cleanliness
Alfabravocharli said...
Not this time
Travelled on 09/2023
Hotel has its great years far behind. Air condition is A DISASTER. Central conditioning without possibility to change the temperature. You have to ask front desk to complete switch off. But this is not guaranteed. Some rooms might be happy, some not. Russian (polish) roulette. Looks like it depends also whom do you run into at front desk....
zdanow said...
Lasciate ogni speranza
Travelled on 07/2023
By no means should be this considered 5 star hotel. Disgusting food, no pool, underequipped rooms. We had a three person room, got 2+1 and one person had to sleep on a camp bed.
Breakfast was less than disappointing, lunch burgers were inedible. Pizza was okay, but we had to wait for over an hour....
Lstoneman said...
Krakow didnt disappoint but sadly this hotel did
Travelled on 03/2023
When we arrived at the hotel both myself and my partner were disappointed
Firstly we were expecting a room with a view what we actually got was a room overlooking a street with a tramline so you can imagine the noise ! When we spoke with reception she told us yes because we booked through a travel company rather than directly booking with the hotel there was no option for us to be moved unless we were going to pay a...
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CIS19 said...
Great hotel near Krakow!
Travelled on 02/2023
Lovely hotel, all staff were very kind and helpful. The sauna was great and so was the massages! Everything was fantastic except the noise at night from the trams. Apparently its a lot quieter if you manage to get a room on the other side of the hotel. Other than that we had a fab stay, with a great choice of breakfast items :)...
Agwanija said...
Amazing place in Krakow city center
Travelled on 08/2022
I would highly recommend Niebieski Hotel to my friends and family. People who work in this hotel are welcoming, helpful and professional. All the emails with my questions regarding reservation were responded quickly. Rooms are spaciaus. The style of the rooms is very cozy (a lot of beutiful blue details). All meals in the Niebieski are very delicious. Spa treatments are very good.
One of the most customer friendly pl...
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