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Reviews
Tripadvisor Traveller RatingBased on 54 Reviews
Traveller ReviewsRanked #141 of 338 hotels in Krakow
Traveller Rating
Excellent
41
Very Good
7
Average
1
Poor
3
Terrible
2
Rating Summary
Location
Sleep Quality
Rooms
Service
Value
Cleanliness
jambo4life1874 said...
Comfortable Stay
Travelled on 11/2024
Stayed here for 5 nights on our recent visit to Krakow. Rooms look vey similar to the photo's on booking sites which isn't always the case when it comes to booking accommodation.
Very handy for the old town with only a short 5/10 mins walk, also pretty handy for the Jewish Quarter which is only a short tram ride away too. Few shops/restaurants on the doorstep too which was pretty handy.
Room was very clean and to a...
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sophierobinson98 said...
Great location
Travelled on 10/2024
Stayed here for our 3 night stay in Krakow and it was everything we needed. Fantastic location - less than a 10 minute walk to the main square. Rooms were modern and clean. The photos on the website actually look identical to the room we stayed in! Staff were friendly and helpful. Really would recommend....
Alice M said...
Clean modern smart. Helpful reception. Great area with extensive choice of restaurants and cafes near by.
Travelled on 09/2024
Beautiful hotel in excellent location. Big comfortable room with lovely bathroom. Loved the locale
Very helpful before I arrived with my late arrival and booking trips Seamless experience
Great restaurants and cafes nearby
Highly recommend...
Minkle1967 said...
I would not stay again and disappointed
Travelled on 07/2024
Not the best
Pros
8 mins walk from the square
Modern
Cons
Hot Breakfast served cold with hair on it, informed staff who offered no solution just did sorry
Hotel staff very young and inexperienced so if you ask for something you have to manage them and keep asking for it
Poor storage in room
Hanging rail in room and no where else to store underwear or anything else
Balcony room with lovely balcony but no chairs to ...
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Donnasteadk said...
Trip to Krakow
Travelled on 06/2024
We stayed at the hotel 10th June for 4 nights. The hotel was very nice. Before we went asked for a room for my daughter near us as we had 2 rooms. Emailed me back straight away and we had rooms next to each other. Staff very friendly and helpful asked them to order a taxi for us and they did it straight away and let us know when it had arrived. We also kept our rooms on for a few hours and they didnt charge us....