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Reviews
Tripadvisor Traveller RatingBased on 390 Reviews
Traveller ReviewsRanked #123 of 338 hotels in Krakow
Traveller Rating
Excellent
134
Very Good
169
Average
68
Poor
12
Terrible
7
Rating Summary
Location
Sleep Quality
Rooms
Service
Value
Cleanliness
alfiesmom16 said...
Budget hotel get what you pay for
Travelled on 11/2024
Arrival staff so friendly.
Room basic but very clean and comfy
Lovely hot water and heating
Good location for trams into the city square
Fast food and supermarket minutes walk away
What let's this hotel down.....
Some staff very rude ( young girl...says yeah when approached...no smile )
Breakfast staff man is rude walks away when you are talking to him
They don't like you asking them to clean the tables
Tables a...
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emmamU668XJ said...
Very happy with experience
Travelled on 11/2024
Came for 4 nights and it was great.. nice and warm..room clean.. linen and towels changed daily.. shower hot and strong.. bar/breakfast area bright and cozy.. staff were very welcoming and informative.. helped with booking trips and taxis... tram stop 2 mins away to old town (the no 8 and 10) breakfast wasnt the best but thats a personal choice others seemed happy enough.. would stay again...
richardq516 said...
1990
Travelled on 09/2024
Me and my friend stayed here last week and we had no warm welcome and it said was great Western and it wasn't took ages to find and no street lights all dark rooms were dirty was only 2 members of staff that spoke had holes in the curtains only good things was WiFi and AC just wasnt a good experience unfortunately ...
Wanderer35871120175 said...
Hotel Galicy Experience
Travelled on 07/2024
The room was clean. The air conditioning was noisy.We only had 1 key to share .Limited seating at breakfast.
The breakfast was tasty but lacked on choice.
Staff very helpful and Excellent transport connections.The hotel reception and corridors very clean.
Staff happy to organise day trips for us.Staff helpful giving information ,directions etc....
nevada13 said...
Too many noisy school children.
Travelled on 03/2024
Avoid because of school trips, with coach load of boisterous, noisy children. However staff are nice and helpful. Tram stop nearby convenient but can be noisy quite late at night and early morning. Breakfast is Ok but not great. Rooms very dated but clean....