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Reviews
Tripadvisor Traveller RatingBased on 257 Reviews
Traveller ReviewsRanked #124 of 338 hotels in Krakow
Traveller Rating
Excellent
134
Very Good
72
Average
33
Poor
13
Terrible
5
Rating Summary
Sleep Quality
Location
Rooms
Service
Value
Cleanliness
Michael S said...
NEVER AGAIN
Travelled on 09/2024
Expected abit more, very basis,
We payed extra for room and our double bed came with 2 single covers which was number 1
Number 2 ordering food I asked if I could change the mash potatoes with chips or potatoes and they refused when I was gonna order lamb chops and the meal cost 160zl for 1 meal and they couldnt even make that small change
I wouldnt be going there again,
Good points the reception staff and the...
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bylandorbyair said...
Great Stay
Travelled on 11/2023
Our room was large, clean and quiet, breakfast was great with a huge selection of stuff, and the checkin and out process was easy and quick. The location is convenient for travelers, but construction outside means there are some delays. It didn't seem close to downtown Krakow. Working towel warmers and good tea in room were nice touches. We parked next to the building for free, and easily walked to a grocery store ne...
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Cornishmaid01 said...
Not impressed
Travelled on 09/2023
Very noisy with road works outside, wedding taking place and loud music till midnight and we were allocated a room over the noise. Unable to have a proper shower as the shower is hand held and only at waist height unless your 3ft tall. Unhelpful staff, ignored at breakfast and breakfast was very basic. Upside the hotel was very clean....
karolinawC591UI said...
Ok
Travelled on 09/2023
Hotel looks better in the photos I think it needs renovation at least bathroom and public places. Construction works during the night and location away from everything is another let down. Breakfast very basic....
Linda B said...
Family friendly
Travelled on 08/2023
Nice, clean hotel. Family friendly 5 people easy stay, near town centre. Parking is enought big - outside. There is the SPA area as well, good restaurant with best zhurek soup from all around Poland. Breakfast was good, choice good....