Items marked with * incur extra charges which are payable locally.
Reviews
Tripadvisor Traveller RatingBased on 385 Reviews
Traveller ReviewsRanked #148 of 338 hotels in Krakow
Traveller Rating
Excellent
147
Very Good
159
Average
53
Poor
10
Terrible
16
Rating Summary
Location
Sleep Quality
Rooms
Service
Value
Cleanliness
Happiness13711088236 said...
Poor choice
Travelled on 12/2024
This is a terrible hotel. As soon as I opened the door to our room I was immediately disappointed, it was a small and empty box room with zero decoration. There were 2 beds, 1 single bed and 1 double bed however the double bed was a cheap frame with a thin mattress like it was part of a fold out sofa bed. The TV didnt work at all and the rail that the shower head sat on was also broken which made showering a task. W...
Read more
Z3805 said...
Nice hotel
Travelled on 12/2024
Staff at reception was polite and friendly.
Hotel is clean and being here in december was nice to come back to a warm room, hotel is not to far of a walk to main square about 10 minutes there is a shop next door and a bar/restaurant near by and transport ie trams are just outside of the hotel...
lindamedhurst2016 said...
Visit to Krakow
Travelled on 09/2024
We had to go to a different hotel to get codes to get into our hotel and room.
The room itself was very nice although we asked for housekeeping 3 times and it wasnt actually done til the 3rd request. There was a couple of defects which were done straight away .
There was only one pillow each on the bed which was 2ft square, more like cushions than pillows.
The hotel was in a perfect location with a convenience st...
Read more
NEIL M said...
Avoid unless you noise
Travelled on 06/2024
Avoid this place , how jet 2 can sell this is beyond me, first noise from the trams directly outside this busiest junction in krakow, its horrendous , the trams start at 04;30am until 11:00 pm. You get no sleep whatsoever. No reception,you have to walk 10 mins round the corner to get a code for the door and when inside, one for your room., not very good when you arrive at 10:30 at night.We only had one curtain on o...
Read more
jean m said...
A Little Disappointed
Travelled on 05/2024
Krakow is a great place to visit! But we should have read the reviews of the hotel more thoroughly as, although we booked bed & breakfast, the latter was in a sister hotel 10+ minutes walk away! Luckily no rain in the mornings. And we had to collect the door codes from another 3-4 minutes the opposite way. Our original room (105) was incredibly noisy as at night, the basement bar customers sat on the pavement tables ...
Read more