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Reviews
Tripadvisor Traveller RatingBased on 780 Reviews
Traveller ReviewsRanked #367 of 3,323 hotels in Istanbul
Traveller Rating
Excellent
384
Very Good
228
Average
86
Poor
30
Terrible
53
Rating Summary
Location
Sleep Quality
Rooms
Service
Value
Cleanliness
Salwa R said...
Great hotel
Travelled on 01/2025
I just checked out from the hotel. It's one of the best hôtels in osmanbey .the staff members are very welcoming and helpful , especially Eray at the reception desk
The hotel has a great location close to the metro station and so many restaurants arround with local food
I will difently come back ...
Corrine R said...
Day Spa Beware
Travelled on 11/2024
The Hotel itself was Fabulous...
Great staff and Welcoming Vibes.
Thank you Ramadan .
But the Spa / Humum management which is separate from the Hotel was apauling and insulting.
They totally ripped us off.. we brought a package of ten sessions for 15,000 TL . But then they wanted to charge 2 sessions for doing the full 2 hours service.. be aware this is way too much to pay for a humum and massage. It
Should only ...
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Alaa A said...
terrible service
Travelled on 11/2024
terrible service! they tried scamming us with their kids policy! i regret my choice with this hotel never trying it again and i dont encourage anyone to have a reservation in it. the rooms are so nasty and smells really bad, even the room service was bad....
istanbultantravip said...
Central location and friendly staff
Travelled on 05/2024
Good choice if you want to stay somewhere close to Taksim. The rooms are very spacious and clean, gym is good and there is also a spa with Turkish hammam. Lots of shops and restaurants nearby and the metro station is right around the corner, so its easy to get to other parts of the city fast and avoiding the traffic during the rush hour....
atefeh w said...
Avoid concierge
Travelled on 07/2024
In general we had a good time staying there. Food was average and staff are friendly.
we were not happy with the concierge person who was introduced to us by her watsapp number as Hiba. Hotel quoted us of Airport pick up price of 50 Euroes from IST to the hotel. Hiba did not answer watsapp text for days and when finally she rellied only asked for name of passengers and flight. she said she has lost her phone and that...
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