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Reviews
Tripadvisor Traveller RatingBased on 3312 Reviews
Traveller ReviewsRanked #142 of 3,319 hotels in Istanbul
Traveller Rating
Excellent
2786
Very Good
440
Average
58
Poor
18
Terrible
10
Rating Summary
Location
Sleep Quality
Rooms
Service
Value
Cleanliness
timoS5989CY said...
Friendly staff - perfect for exploring the heart of Istanbul
Travelled on 11/2024
Helpful, informative and very welcoming staff. Excellent location, ideal for exploring the sites of Sultanahmet. Good hearty breakfast with friendly fast service, but having a second toaster and serving strong coffee would work wonders! Room was clean, bed comfy, well worth paying extra and going large. Silly probs with AC/heating (stuck on hot...) and a blocked sink) - we reported and apologetic staff did their best...
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Sundowner59 said...
Totally disappointing
Travelled on 10/2024
Hotel has a great position and assistant managers polite but failed to attend to the problems in an acceptable timeframe.
Hotel was not finished, workman still operating , very small room at the bottom of a well where you could not even see the sky - despite requesting for a room with a view.
We had to take it in turns to walk around the bed, wardrobe light had faulty sensor which continually flashed on and off. I...
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Raghad A said...
Highly recommended
Travelled on 09/2024
It was an excellent experience from start to finish. The location is fantastic, making it very convenient to explore the citys major attractions. My room was clean and comfortable. And provided everything I needed for a relaxing stay.
The breakfast was delicious with a variety of different options.
The staff were incredibly friendly and went out of their way to make me feel welcome (I would like to mention Ahmed an...
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Frank21040 said...
Sorry to say but not for me
Travelled on 11/2024
Hotel has a very convenient location, its left wing is after renovation. However, it is extremely average, not like other handwritten collection hotels. On the first night there was a problem with a heating now there is a problem with a taxi that is late, not on time. Breakfast is very limited. It is was my first and the last time here. The Mercure nearby is much better....
chameleonDG said...
It could not be more central and yet quiet
Travelled on 10/2024
Excellent new hotel, next to their sister property, it's on a small square, no direct traffic. Great rooms, great service at the desk. The location is unbeatable, to walk to all the main sites is a huge advantage in busy Istanbul. Very good wifi too....