Items marked with * incur extra charges which are payable locally.
Reviews
Tripadvisor Traveller RatingBased on 562 Reviews
Traveller ReviewsRanked #278 of 3,319 hotels in Istanbul
Traveller Rating
Excellent
294
Very Good
179
Average
57
Poor
19
Terrible
13
Rating Summary
Location
Sleep Quality
Rooms
Service
Value
Cleanliness
Janna D said...
Avoid this hotel
Travelled on 11/2024
To be honest I was disappointed. This was may be the worst one in Holiday INN family of hotels.
The only plus was room service.
Breakfast was kinda poor, mainly with local touch and with less continental breakfast items in menu. How even its possible to spoil the scrambled eggs? Or those old, dry pancakes???
Then I tried some food in a restaurant, the menu cost is quite high, but despite dont meet the quality sta...
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Lucas A said...
Location and Staff
Travelled on 11/2024
it was a great stay in the heart of istanbul. It was our first time in Istanbul we wanted to choose a hotel that is very close to the touristic attractions. This hotel is great in terms of location. The staff is very polite and helpful. We enjoyed our stay....
Galip K said...
Great location ,good staff
Travelled on 10/2024
We have stayed 3 nights , we have enjoyed aoor stay with Holiday Inn Old City
our room was in good condition and very clean,
Variety of breakfast was enough and delicious.Staff and service quality was also good.We recomend this property to our friends....
ZMANEngland said...
Issues with rooms but resolved after complaining
Travelled on 10/2024
This hotel would have received 4* from me but the minus points let it down. Here's a summary -
Pluses
- Location
- Average price
- Choice at breakfast
- Room size
- Management took complaints seriously
Minuses
- Booked two rooms, 1 double and 1 twin. However on check-in they supplied 2 doubles and the twin room offered as alternative was much smaller
- 1 room's bathroom been wasn't cleaned at all and was poor seeing...
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JS982 said...
A great hotel and staff that make it so!
Travelled on 07/2024
Excellent team from reception through to cleaning and kitchen and dining staff. Great customer service and a great quality hotel.
My team and I stayed at the hotel for a week and could not fault the experience overall.
Bektas on reception handled everything on a daily basis and pre arrival ensuring all detailing and information that I required was always available or sought by him.
Cigdem in the dining area alwa...
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