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Reviews
Tripadvisor Traveller RatingBased on 848 Reviews
Traveller ReviewsRanked #92 of 358 hotels in Hamburg
Traveller Rating
Excellent
318
Very Good
253
Average
139
Poor
89
Terrible
49
Rating Summary
Location
Sleep Quality
Rooms
Service
Value
Cleanliness
Chris M said...
Be extremely careful if you decide to stay here
Travelled on 09/2024
Be Extremely Careful if You Decide to Stay at This Hotel. You Have Been Warned.
Our stay at Ruby hotel in Hamburg was an experience we wont forget, and not for good reasons. While the hotel did refund the cost of our room and provided a free breakfast after the incident, these gestures cant undo the serious issues we encountered.
We were robbed while we were out of our roomover 2,000 euros worth of belongings an...
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PiranhaPete said...
Good & not so good Im afraid.
Travelled on 10/2024
We arrived early in the afternoon f our room was not yet ready, which I expected & we were able to leave our bags whilst we went exploring.
When we did check in f go to our room I was pleasantly surprised by the size as it was bigger than I thought it would be. Very bright & clean a large double bed, closet and shelf space with a safe. The toilet & shower are, however, part of the room & partitioned with a glass scr...
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shipmast3r said...
Beware! Housekeeping left my room open and a thief snuck in!
Travelled on 09/2024
I returned to the room early in the afternoon and found a person who looked homeless going through my luggage with some of my clothes put in a brown bag (apparently ready for him to take). He bolted as soon as he saw me and luckily didn't take anything. Apparently, the door to the room was hard to close and housekeeping left it open after they were done and this person snuck in (I always double check as a habit that ...
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Peter G said...
Very lovely stay
Travelled on 09/2024
Lovely hotel close to the center of town. Funky, contemporary vibe, great shower and bed. The staff were welcoming and friendly.
Handy laundry facility on our floor which was welcome.
Beautiful breakfast spot looking over the river/canal...
O816OCwilliaml said...
Unique Modern Hotel in the centre of Hamburg
Travelled on 06/2024
Pros
- Fantastic modern unique bedroom and bathroom layout
- The hotel had a cool industrial- chic theme throughout
- The staff were incredibly friendly and helpful.
- It has a trendy on site bar
- The hotel is very well located. Very easy to get to from the Airport, and its walking distance from most of the citys attractions.
- Insanely good Monsoon showers with high quality toiletries
Cons
- Whilst the ba...
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