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Reviews
Tripadvisor Traveller RatingBased on 1545 Reviews
Traveller ReviewsRanked #23 of 358 hotels in Hamburg
Traveller Rating
Excellent
595
Very Good
625
Average
219
Poor
72
Terrible
34
Rating Summary
Location
Sleep Quality
Rooms
Service
Value
Cleanliness
tgww11 said...
Lacking
Travelled on 10/2024
Not a great experience at this hotel - the first room I was in smelled so badly of old cigarette smoke that I couldn't sleep. I changed rooms to the non-smoking floor and it was much better, but the hot water was lukewarm at best in both rooms, so ended up having a pretty cold shower both days. In addition, I paid an extra EUR20 to have breakfast, but even though I was there at 0830am, both the scrambled eggs and th...
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dellis2024 said...
Clean, comfortable and convenient
Travelled on 09/2024
Enjoyed my stay here in NH Hamburg. Great facilities in terms of the sauna and steam. The gym was a bit limited, but other aspects such as huge variety of breakfast choices etc made up for this....
ceedaworld12 said...
Nice Hotel
Travelled on 08/2024
It is a pleasure to come to this hotel. It is a clean and uncomplicated hotel. Good food for breakfast and it can get busy, but pick your times.
As far as location, it is a small distance out of central city, but saying this it is more quiet than a central city hotel.
Easy public transportation to the city in 15 to 20 minutes. Taxis around the corner.
The hotel can be busy due to concerts, business groups. But you w...
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jeljelmaczy said...
Poor check-in arrangement and staff's attitude was outrageous
Travelled on 08/2024
The check-in arrangement was a complete disaster. We as a group of 8 arrived at the hotel and checked in separately. First, the staff checked all of us into wrong room types. Then, when my partner and I arrived at the hotel and presented our reservation, that staff proceeded to give us room card which, again, led us to the wrong room type. When all of us finally settled in the correct rooms and gathered at the lobby,...
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Sransh said...
Nice City Hotel
Travelled on 08/2024
Nice spacious and clean room and bathroom, easily accommodating the family, located on the main road with restaurants around and within a short drive to the city center....