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Reviews
Tripadvisor Traveller RatingBased on 509 Reviews
Traveller ReviewsRanked #118 of 358 hotels in Hamburg
Traveller Rating
Excellent
102
Very Good
213
Average
133
Poor
44
Terrible
17
Rating Summary
Sleep Quality
Location
Rooms
Service
Value
Cleanliness
Zsuzsa M said...
Pleasant stay, super polite staff
Travelled on 08/2024
We were a group of 17 people and we had a great time in the hotel. Special thanks to Mr. Hassan at the front desk who made our stay very comfortable and who is always super polite and helpful. Good breakfast, decent rooms, far from the centre but close to the awesome city park and just minutes drive from the airport....
Romain L said...
Best wake up alarm in the area (Rant)
Travelled on 03/2024
Besides being an ugly looking hotel, the rooms are ok.
But! The drilling and hammering at 9AM was just unacceptable.
Any conscientious hotel personnel would warn their customers about it and offer quieter rooms in case of a later check out. They didn't say anything and I got rudely awakened by this extremely loud drill noise. Talking about a wake up alarm...!
Next time, why don't you wait for people to check out, ...
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anasancho10 said...
I would go back
Travelled on 06/2023
Good and abundant breakfast. The room was clean and big and the bed comfortable. Helpful staff. Some rooms are located on a floor without lift. The hotel location is a bit far from the center but the metro and the train are 5 min from the hotel. The overall impression was good and I would recommend it. ...
Alex-Andries93 said...
Excellent professionalism from Miss Esther
Travelled on 04/2023
I wish to drop you a line to let you know, the calm and businesslike manner Miss Esther took in answering me on the phone. She helped me with the shipment of a package, which had been left there by a colleague of mine during a previous stay.
When I called the hotel to organize the shipment, she immediately listened to my request and was available to give me directions and the necessary help.
I would like to say tha...
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983mladenk said...
cheap, so don't expect much
Travelled on 08/2022
Like every other Leonardo hotel, for the proximity next to the highway clean 10, a room bigger than in the Ulm hotel, Very good price-quality ratio, the only complaint for me is: it's not very accessible if you don't have a car. cheap, so don't expect much...