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Reviews
Tripadvisor Traveller RatingBased on 3775 Reviews
Traveller ReviewsRanked #8 of 357 hotels in Hamburg
Traveller Rating
Excellent
2634
Very Good
845
Average
211
Poor
60
Terrible
30
Rating Summary
Location
Sleep Quality
Rooms
Service
Value
Cleanliness
aventurineq2021 said...
Very poor service out of all in EU
Travelled on 12/2024
Allow me by stating the facts that - I had no intention initially to sending any review as such, as I respect the industry and all the hard work behind the hotel operation/management. Have been in the industry for over 12 years.
First time in Hamburg, first time in this hotel (definitely does not deserve a 5 star, hard to reach a 4 star if compared to level of service compared to other countries in EU.
Service has...
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Marriage-Ministers said...
Grand Elysee-Hamburg
Travelled on 01/2024
A world class traditional hotel in Hamburg with spectacular balcony views,large indoor heated pool and spa. Spacious luxury rooms close to the train station and the lake. Large living areas and delicious food,especially buffet breakfast....
949jerome said...
Great stay over in Hamburg
Travelled on 10/2024
Great hotel with excellent amenities & fantastic service located in a quiet yet convenient area of Hamburg. Would highly recommend....
mikaelmyntti said...
Very Nice
Travelled on 10/2024
Extremely professional and friendly staff. Impressive managing of dinner service for 500+ guests. Well done. ...
Poonam D said...
Highly recommended!!
Travelled on 10/2024
The hotels elegant design, combined with its great amenities, made for a truly relaxing and enjoyable experience. ...