Items marked with * incur extra charges which are payable locally.
Reviews
Tripadvisor Traveller RatingBased on 1722 Reviews
Traveller ReviewsRanked #49 of 121 hotels in Geneva
Traveller Rating
Excellent
344
Very Good
761
Average
422
Poor
130
Terrible
65
Rating Summary
Sleep Quality
Location
Rooms
Service
Value
Cleanliness
la_viajera_constanta said...
Another good stay
Travelled on 10/2024
Have stayed here a few times on trips to Geneva and it has always been a good experience.
Location is convenient for walking to train station and lake with plenty of restaurants nearby.
Room and bathroom are a reasonable size. Coffee maker, safe deposit and fridge in room. Good size towels and Rituals toiletries in bathroom. Note there is body lotion but no hair conditioner, which I find a bit random (there is a B...
Read more
Zoltán F said...
Can't fault it
Travelled on 07/2024
This is always our go to hotel in Geneva. Conveniently located, yet very quiet rooms and great view from the Top Floor.
The service was fantastic, special thanks to Adele and Gregory. The hotel seems to invest greatly into sustainability too, which was obviously displayed at their breakfast selection....
shortcyclist said...
Horrible customer service
Travelled on 08/2024
I really hesitated writing this review because I rarely review anything below three stars but after two horrible Novotel experiences in Switzerland within a period of days I feel people should have a heads up of what to expect.
The rooms are basic. There is soap but no conditioner. The location is central. It can be a bit noisy at night from the streets but it wasnt too disruptive.
Thats where the positive ends....
Read more
HullPhil said...
Great staff and lovely rooms
Travelled on 07/2024
I stayed here for 3 nights. Check in was good and staff friendly. The room was large and air conditioning was strong, which was needed in the high Geneva temperatures.
I had breakfast included. It was good, although the hot items were not particularly appetizing. Why only chicken sausages?
Recommended....
tripping24LL said...
Not for families
Travelled on 06/2024
Hotel was Comfortable and well looked after. Staff friendly and breakfast good.
Location is horrible for family. It's right in the middle of the red light district and not for families. Unfortunately we booked via a travel agent and they didn't disclose this to us....