Items marked with * incur extra charges which are payable locally.
Reviews
Tripadvisor Traveller RatingBased on 2439 Reviews
Traveller ReviewsRanked #125 of 456 hotels in Florence
Traveller Rating
Excellent
1450
Very Good
676
Average
143
Poor
76
Terrible
94
Rating Summary
Location
Sleep Quality
Rooms
Service
Value
Cleanliness
yaotong2000 said...
Perfect hotel
Travelled on 12/2024
With 100 Steps from train station. Walking distance to most of the sights. Very clean. I used to thought I will not eat their free breakfast at all, but end up with love it! The variety and quality of the food surprised me. Great experience! If I come back to Florence, I would definitely choose it again. Forgot to say, The room is much better than the picture for tile provide on website. But you need to Double check ...
Read more
kittipongt2017 said...
Very good location just across the main station
Travelled on 12/2024
Very good location just across the main station And short walking distance to main tourist spots like duomo. But the room next to the station very noisy, cannot sleep because the sound of tram and people outside!...
kzoogirlnowboston said...
Mold & Mold
Travelled on 11/2024
My first room smelt like a heavy cleaning product. My second room smelt the same and was covered with mold. I did not stay, I left and found another hotel. They have yet to refund me. While the front lobby is nice, the entire hallway on the first floor smelt like a cleaning product. The furniture is run down, and the rooms are simple....
Christine S said...
Convenient and comfortable
Travelled on 10/2024
Conveniently located across from the main train station and less than ten minutes walk to the Duomo and other historic sites. The staff were all incredibly helpful and friendly. My room was spacious and comfortable, with a scenic view overlooking the train station with a Duomo backdrop....
LeasGee said...
Amazing service and modern hotel. Would recommend
Travelled on 11/2024
Firstly, great location. Right opposite train station cannot miss it so perfect for arriving by train.
10/10 service from the minute of arrival through to check out. Every member of staff was polite, friendly and more than accommodating. We arrived early, checked in and bags securely stored until our room was ready. Given a voucher for a free welcome drink at the bar which goes a long way. When returning later and r...
Read more