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Reviews
Tripadvisor Traveller RatingBased on 1348 Reviews
Traveller ReviewsRanked #32 of 455 hotels in Florence
Traveller Rating
Excellent
1127
Very Good
163
Average
47
Poor
5
Terrible
6
Rating Summary
Sleep Quality
Location
Rooms
Service
Value
Cleanliness
BostonAquarius said...
Lovely stay on the river
Travelled on 10/2024
Staff were so helpful and friendly, especially the concierge and reception staff. Having the free shuttle to the city square was really beneficial. The breakfast buffet had a great variety and everything was good and fresh. Our room had a private patio facing the river. Olive trees on the sides of it were so lovely. The bartenders were excellent, and it was nice to have a casual option for afternoon dining. Our room ...
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893bec said...
Lovely friendly hotel with Delish Food
Travelled on 11/2024
This hotel is amazing...
The staff are lovely and so attentive, the food is amazing the best breakfast I have ever had. Amazing power shower.
River views are stunning.
Modern touches where needed.
Slightly out of the main square but a free shuttle taxi takes you in and picks you up....
836bri said...
Overpriced hotel that needs some work.
Travelled on 10/2024
We spent 4 nights here. The hotel has pleasant staff including Peruvian car jockey/bellhop Joel. The rooms are large and nicely decorated.
It is located away from the Florence centre, on the Arne river with pretty river views. They provide a shuttle but the last trip back is at 16:55, mak8 g it useless for evening excursions. Taxis and Ubers are very expensive in Florence!
Our room seemed a little run down, like it...
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Voyage41630606549 said...
Nice hotel
Travelled on 10/2024
Nice staffs, nice locations, nice breakfast, everything is fine. But the swimming pool in Spa have a little bit too much water Desinfektion stuffs...
Way to hotel Entrance is not for big car.... But it is OK... Friendly valet parking.
Will come back for coming vacation again.......
Bojan K said...
Excellent experience
Travelled on 10/2024
The experience in hotel is excellent, staff is very friendly- family oriented.Great quite location, free shuttle bus to the center is the best.You can use mini wellness and the food in restaurant is for michellin star.If we come again to Florence we will choose the same hotel....