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Reviews
Tripadvisor Traveller RatingBased on 1000 Reviews
Traveller ReviewsRanked #106 of 456 hotels in Florence
Traveller Rating
Excellent
519
Very Good
348
Average
95
Poor
26
Terrible
13
Rating Summary
Location
Sleep Quality
Rooms
Service
Value
Cleanliness
214phillipt said...
Perfect location in central Florence, within a historic former Palazzo
Travelled on 12/2024
We arrived in to Florence by train on a wet night, where after a short walk received a warm welcome and quick check in procedure. Our comfortable and very well equipped Deluxe room overlooked the Cappelle Medicee and was accessed using a small lift to the third floor.
Being situated in an historic building, every room is clearly different, named after famous artists. The hotel, I'm delighted to say is not part of a...
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Aprilla2014 said...
Clean and convenient
Travelled on 12/2024
Less than a ten-minute walk from the main train station, this hotel is within two blocks of the Duomo and many other sights. It is on a smaller street about a half a block away from the main action. In addition to its convenient location, the hotel has welcoming front desk staff and an excellent and immense breakfast buffet in addition to a menu to order eggs, crepes, or french toast. (I loved the lemon crepe, but th...
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Jaxtraveler57 said...
Centrally Located!
Travelled on 08/2024
Centrale was a great choice! We stayed there to celebrate my sister's birthday, and we usually prefer boutique hotels in Europe over the larger chains. Relais Hotel Centrale Firenze really impressed us. The staff was fantastic right from the start; Mr. Edigio welcomed us with a smile as soon as we arrived. Filippo, at the front desk was super patient and helpful during check-in, giving us great directions. Rachel and...
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FarAway315952 said...
Fantastic hotel - perfect in every way
Travelled on 10/2024
This is a fantastic hotel - central location only about 200m from The Duomo - so safe - only ten minutes to walk to the train station - loads of places to eat and drink within a couple of minutes. Everything extremely clean - bathrooms, bed linen and literally all staff so pleasant - very secure within the hotel also. A very good breakfast. Would be our first place to stay if we visit again....
Safari22067709830 said...
Better 4.5 stars available
Travelled on 10/2024
Totally disappointed! Staff was rude, except for breakfast folks. They tried to pull a fast one with rooms, gave us smaller brutal room then denied that. Needs a reno badly. Felt like we werent valued customers at all. This is not a 4.5 star hotel by any stretch. No views to speak of either....