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Reviews
Tripadvisor Traveller RatingBased on 2852 Reviews
Traveller ReviewsRanked #110 of 456 hotels in Florence
Traveller Rating
Excellent
1424
Very Good
1046
Average
264
Poor
76
Terrible
44
Rating Summary
Location
Sleep Quality
Rooms
Service
Value
Cleanliness
rrreinhart17 said...
Florence Gem
Travelled on 01/2025
If you're looking for a hotel in the heart of Florence, B&B Hotel Firenze Pitti Palace al Ponte Vecchio is an excellent choice. The location is absolutely perfect, situated within walking distance of major historical sites, fantastic restaurants, boutique shopping, and charming bakeries. Whether you're exploring the Uffizi Gallery, strolling across the Ponte Vecchio, or indulging in Italian pastries, everything is co...
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mrskatarina said...
Run down and over priced
Travelled on 12/2024
The photos on hotels.com does not reprenant all the reality of the hotel. Room smaller and uglier than expected, And different. For example beds were simple metal frames, like extra foldable beds .. bathroom smaller and dirty.
Not friendly staff. We arrived after having all our luggage stolen on the train. Told the person who checked us in. No comment at all not even a I am sorry to hear that or is there anything...
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Ava C said...
DONT DO IT
Travelled on 12/2024
Believe the previous reviews from prior guests about mold. This hotel is INFESTED with mold and obvious water damage. It is noticeable when you first walk into the hotel where you are kindly greeted with the smell of sewage.
The staff is very kind, but this is an upper management problem. They are trying to cover up by painting over it and saying that they are remolding. The whole building needs to be fumigated. Bla...
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Kang D said...
Florence's Hidden Gem: A Must-Stay
Travelled on 11/2024
I had a wonderful stay at this hotel. The location is unbeatable, just a short walk from the Ponte Vecchio and Palazzo Pitti. The rooms are spacious and well-appointed, and the staff are incredibly friendly and helpful. The valet parking service was a huge plus. I would definitely recommend this hotel to anyone visiting Florence....
LoriRay48 said...
Wonderful Experience
Travelled on 11/2024
The location was superb for experiencing Florence! The only complaint I had was the bathtub was way too high to get in and out of, and the caulk needed fixed...