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Reviews
Tripadvisor Traveller RatingBased on 2862 Reviews
Traveller ReviewsRanked #32 of 456 hotels in Florence
Traveller Rating
Excellent
2122
Very Good
569
Average
119
Poor
28
Terrible
25
Rating Summary
Location
Sleep Quality
Rooms
Service
Value
Cleanliness
Katherine F said...
Amazing Stay In Firenze
Travelled on 01/2025
Amazing stay! Best room we had in Italy. Very large and spacious, extremely clean, delicious buffet breakfast with great staff! We could walk everywhere. I would definitely stay again. Every single person we encountered was so pleasant and friendly....
johnyudel said...
Visit to Firenze
Travelled on 12/2024
Hotel location, conditions, and services are great! Very friendly & professional reception and front door services. Breakfast service needs improvements...
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Venture739776 said...
Gorgeous Gem in Florence
Travelled on 12/2024
This beautiful, boutique hotel off the main strip on Porta Rossa is absolutely charming and decadent. We loved our stay. From the premier service, to the beautiful, large rooms and to the very good breakfast and options. The quaintness of this hotel was just perfect for being in Florence. Our service daily was impeccable, the staff was so friendly and helpful. You cannot beat this location. Cleanliness is imperative ...
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902costantinod said...
No hot water in the room. Nightmare shower
Travelled on 12/2024
No hot water in the room
Two cold shower performed
We asked a resolution at the reception without any solution
Not possible in a five star hotel...
Dawn B said...
Beautiful hotel in an amazing location!
Travelled on 12/2024
Stunning property centrally located on a beautiful street in Florence. The rooms are large, comfortable and clean. The staff are extremely helpful and kind and the lobby was beautifully decorated for the holidays. We had a wonderful time and highly recommend this hotel!!...