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Reviews
Tripadvisor Traveller RatingBased on 2598 Reviews
Traveller ReviewsRanked #43 of 456 hotels in Florence
Traveller Rating
Excellent
1580
Very Good
788
Average
154
Poor
42
Terrible
34
Rating Summary
Location
Sleep Quality
Rooms
Service
Value
Cleanliness
Debbie M said...
Comfortable room and excellent location!
Travelled on 12/2024
The staff were welcoming and helpful. The room was clean and comfortable. We had a room with 2 beds, and they were right next to each other- there was only enough room to separate them a little bit. But the beds were comfortable. The breakfast was excellent with a good variety of fresh foods....
geohaber said...
NIce hotel, great location
Travelled on 12/2024
The personel went above and beyond to accommodate our requests for print outs of boarding passes and taxi service. The shower was a bit small for me but that wouildn't be an issue for many others. I rated the sleep quality as average because there was a lot of noise from people in the street in the middle of the night but I realize that is not something they can control....
yewlip said...
Excellent
Travelled on 12/2024
Excellent. Location is prefect and the breakfast is very delicious and most important thing is the staff very friendly. ...
gchannz said...
Solid hotel but doesn't feel like a "4 star" hotel
Travelled on 11/2024
The location of the hotel is excellent. It's so close to the Duomo and within walking distance to all the tourist attractions in Florence. I walked everywhere and didn't use public transport.
I had a problem with my room smelling like bleach or strong cleaning products. I let reception know and they said they won't use a much product on subsequent days. I also kept the windows open to air out the odour. This was fin...
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Isaac M said...
Great location <10 minutes from the train station and <5 minutes from the Duomo
Travelled on 11/2024
This hotel was in a perfect location in the more touristy area of Florence, which we chose primarily for its proximity to the train station, since we had several bags. The desk staff was extremely friendly and helpful, and we really enjoyed our stay! The bed was very comfortable and the room and bathroom were both relatively large by European standards. The cleaning staff did a great job too.
Our only complaints we...
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