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Reviews
Tripadvisor Traveller RatingBased on 1020 Reviews
Traveller ReviewsRanked #63 of 455 hotels in Florence
Traveller Rating
Excellent
592
Very Good
317
Average
76
Poor
23
Terrible
12
Rating Summary
Location
Sleep Quality
Rooms
Service
Value
Cleanliness
kingericthered said...
The Perfect Stay
Travelled on 11/2024
We stayed here for a week over our wedding anniversary. Everything about this hotel was just perfect - location, quality, staff, service, rooftop views and pool, gym sauna and of course the food - breakfast was exceptional. Thankyou Mauro for a generous room upgrade and to all the staff for your attentive service. We highly recommend this hotel as a base to see Florence on foot and proximity to transport hubs - rail ...
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David J said...
all that you want as a base from which to explore
Travelled on 11/2024
All you really want from a hotel when it's more than just a simple overnight. Excellent and helpful front desk, super buffet breakfast (with a view!), well appointed room and walking distance from the action. The 5th floor restaurant is also very good....
F2252UQdavids said...
A lovely hotel with friendly staff
Travelled on 09/2024
We spent a week at the Kraft Hotel and it was perfect for us. The room was comfortable with a good bathroom. One of its best features though was the rooftop restaurant, which provided the perfect place to eat breakfast under the morning sunshine and enjoy the incredible view. The choice of food at breakfast was excellent and a special mention must go to Roberto and his staff who were really friendly and welcoming. We...
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X3802XNdeniset said...
Lovely Stay
Travelled on 09/2024
Just left after a 4 night stay. Very pretty, clean, comfortable room with balcony. Short walk to restaurants, shops, riverwalk, etc. Nice rooftop pool, gym & sauna. Front desk & restaurant/bar staff very pleasant & helpful all around but Roberto upstairs at breakfast each morning greeting us & treating us like family made our day! Kudos to chef as breakfast was amazing with a wide variety of fresh fruit, vegetables,...
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moragw521 said...
Fabulous Hotel Florence
Travelled on 09/2024
Have just returned after a 4 night stay at this hotel. Conveniently located within a lovely residential area near to train station and only a short walk to the centre of the city. Throughout our stay from arrival to check out all staff throughout the hotel were helpful and so friendly; it was a pleasure to sit in the top floor bar either inside or out (weather a bit of a hit and miss), fabulous cocktails and food s...
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