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Reviews
Tripadvisor Traveller RatingBased on 2672 Reviews
Traveller ReviewsRanked #209 of 455 hotels in Florence
Traveller Rating
Excellent
800
Very Good
1060
Average
504
Poor
191
Terrible
117
Rating Summary
Sleep Quality
Location
Rooms
Service
Value
Cleanliness
MelMcGhie said...
Ok stay at Hilton Florence Metropole
Travelled on 10/2024
The Hilton Florence Metropole is a decent hotel not far from FLR airport. The surrounding area does not present very well, nevertheless we always felt safe. We reserved a standard king bed room and received a complimentary upgrade to a nicer king bed room. Nicer I guess because it was a corner room with a better view but not much else was different to the standard king bed room.
The common areas are beautifully ...
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Remi423 said...
Hilton Metropole Florence
Travelled on 10/2024
Just outside the city center, the Metropole would be great for a business trip but in our case it was great for our family of 8 people. Really great staff that were super hospitable and competent.
Rooms were probably a 4+ but the location and shuttle service to the train station makes up for any inefficiency of staying away from the center city. Restaurant and bar were lively and the Executive Lounge had great views...
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Nancy L said...
Less than perfect but a good Honors point redemption deal
Travelled on 10/2024
Just returned from a 5 night stay. The lobby/bar/restaurant and second floor appear to have been recently refreshed but the guest rooms are pretty shabby by Hilton standards. The poorly-designed nightstands are incredibly low relative to the bed, and they're glass. An accident waiting to happen. Mattress/bedding were good. Room was furnished with a coffee maker, slippers, large soap/shampoo/lotion dispensers and...
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390ZoeM said...
Great hotel with friendly staff
Travelled on 09/2024
A warm Hilton welcome, very friendly staff. Clean and comfortable rooms with fluffy towels and the usual amenities
Minibus that takes you to the nearest tram stop was a life saver as the hotel is a little way out of the city
Bring your swim suit as the whirlpool is heaven after a day on your feet...
Andrea B said...
Disappointed
Travelled on 08/2024
Stayed for six nights to attend a family wedding as a party of four. We were not given any hotel information on check-in,
also no hotel information in rooms. Rooms fine, breakfast plentiful. Disappointed to have to pay 20 each to use the pool. Asked hotel to book return taxis to wedding venue. You don't seem to be able to book return journeys with any taxi companies. Shuttle service to tram very good...especially...
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