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Reviews
Tripadvisor Traveller RatingBased on 476 Reviews
Traveller ReviewsRanked #46 of 455 hotels in Florence
Traveller Rating
Excellent
357
Very Good
70
Average
27
Poor
8
Terrible
14
Rating Summary
Location
Sleep Quality
Rooms
Service
Value
Cleanliness
976riah said...
Perfect hotel, perfect location,
Travelled on 11/2024
Wonderful, fantastic, exceptional hotel and staff.
We stayed here for 5 nights and loved every minute of it.
The location is perfect, a short walk to all of the main sights.
The rooms are wonderful, comfortable and beautiful.
The front desk and all staff are exceptional!
We highly recommend this hotel and cant wait to go back!...
M6581POsgd said...
Perfect central Florence hotel
Travelled on 11/2024
The hotel is very centrally located, within easy walking distance of everything in central historical Florence. The staff is excellent - very welcoming. The lobby is a sight in itself. The rooms are nice and very comfortable (we stayed in the new Bristol side of the hotel so I cant speak about the rooms in the older Helvetia side but they were recently remodeled). The spa is amazing for a hotel so centrally located ...
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Barbara L said...
Excellent location & Beautiful hotel
Travelled on 10/2024
This is a wonderful hotel with the best location central to everything!! I stayed her with my daughter and we both agreed we would stay here again. We have a two room suite with two bathrooms which was great for us in the morning when getting ready to go out on our adventures. The food was excellent, the house keeping impeccable and they are very generous with supplies. Theres a steamer in the room, they provide fr...
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Chico E said...
One of our Top 5 Hotels - Perfect Location
Travelled on 10/2024
Helvetia & Bristol is one of our top 5 favorite hotels. We stayed at the property 23 years ago on our honeymoon and it was even better than we remembered. The staff on this particular visit were all very friendly and accommodating and our room was perfect!
The hotel is centrally located within shorts walks to all the major points of interest, but also quiet and away from the crowds.
We will always stay there when ...
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Julie C said...
Beautiful hotel in the heart of Florence
Travelled on 07/2024
A lovely grand hotel in the heart of Florence that felt like a boutique hotel. Attentive, very friendly and vey helpful staff and all spoke English. Concierge was very helpful with dining recommendations. Rooms were well furnished and quite lavish decor. You can choose from the Helvetia side or Bristol one more contemporary feel fyi. The bathrooms were snug, but had bathtubs. Fresh flowers were a really lovely touch...
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