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Reviews
Tripadvisor Traveller RatingBased on 488 Reviews
Traveller ReviewsRanked #47 of 456 hotels in Florence
Traveller Rating
Excellent
369
Very Good
70
Average
27
Poor
8
Terrible
14
Rating Summary
Location
Sleep Quality
Rooms
Service
Value
Cleanliness
Alessio Z said...
A pleasant stay in Florence
Travelled on 11/2024
The hotel has an exquisite typical Florentine taste. The receptions staff has been very useful and helped us in getting around the city and discovering all the hidden gems and if you feel tired at night you can eat at the restaurant. Also suggested to try to the SPA....
Shelleywins said...
Beautiful hotel in the heart of Florence
Travelled on 12/2024
Where to start with our amazing stay at this beautiful hotel? I guess at the beginning!
The hotel staff gave us a very warm and friendly welcome when we checked in. We were escorted to our room which was gorgeous. It was small but thats to be expected for the most part in Europe.
The bed was extremely comfortable. The bathroom although small, felt luxurious.
The buffet breakfast was delicious.
The staff was al...
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Patrick F said...
A Magical Stay at the Helvetia & Bristol Firenze
Travelled on 12/2024
Where do I even begin?
First and foremost, we want to extend our gratitude to the exceptional reception and door staff. Despite a booking mishap on our part, they went above and beyond to resolve the issue quickly and efficiently, making us feel truly valued
.
The hotel itself is simply stunning. The rooms exude luxury and comfort, offering an impeccable stay. Housekeeping is outstanding, ensuring everything is spot...
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sarahmW9002ID said...
Absolutely Wonderful!
Travelled on 11/2024
Absolutely wonderful! Such an amazing staff! Beautiful hotel in a great convenient location! The room was fabulous, as well as the entire hotel. This hotel has so much to offer, with many several options to sit and enjoy a drink. The breakfast was absolutely amazing! I truly cant wait to stay here again!...
976riah said...
Perfect hotel, perfect location,
Travelled on 11/2024
Wonderful, fantastic, exceptional hotel and staff.
We stayed here for 5 nights and loved every minute of it.
The location is perfect, a short walk to all of the main sights.
The rooms are wonderful, comfortable and beautiful.
The front desk and all staff are exceptional!
We highly recommend this hotel and cant wait to go back!...