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Reviews
Tripadvisor Traveller RatingBased on 2480 Reviews
Traveller ReviewsRanked #72 of 456 hotels in Florence
Traveller Rating
Excellent
1535
Very Good
679
Average
162
Poor
63
Terrible
41
Rating Summary
Location
Sleep Quality
Rooms
Service
Value
Cleanliness
DuckMagee said...
Great Location in Florence
Travelled on 09/2024
Had a great stay in a suite with a great view of the Santa Margarita Novella square and basilica. Good coffee in your room with free bottled water replenished daily. The breakfast each morning was a buffet with some items to order. The restaurant serves good food with a great view of the plaza. And you must go to the roof to see the pool area with a view of Florence and the Duomo. We were up there on a Sunday morning...
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sugarspice53 said...
Beautiful Florence hotel
Travelled on 12/2024
This hotel is so beautiful, with stunning art work on display everywhere. Lots of places to sit and relax. The room was very clean and the beds were very comfy! No tea/coffee making facilities and room service very expensive (20 for a coffe and hot chocolate!) as was the minibar. That said our include breakfast was fantastic! A huge choice and the staff were incredibly friendly and helpful. The roof terrace is the ...
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lesked44 said...
Unhelpful and unfriendly Reception
Travelled on 09/2024
Called into the hotel this evening after a quick search for the best rooftop bars in Florence . Here for one evening during our honeymoon trip to Italy .
The receptionist was unfriendly , dismissive and unhelpful . She asked if we had a reservation and immediately stated that they were full, I explained that it was our honeymoon and we were only looking for one drink to complete our evening . She was dismissive and...
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Jeff F said...
Fantastic Hotel.
Travelled on 09/2024
What a great hotel. The location is excellent, within walking distance of most attractions. The staff were extremely attentive and booked restaurants for us, arranged a taxi to the airport and allowed an extended check out (without cost). The room was spacious and clean and breakfast was a pleasant experience. Highly recommended,...
lisacS8230BN said...
Absolutely fabulous option for Florence
Travelled on 08/2024
I wholeheartedly recommend this hotel in Florence. I don't know if you could pick a more picturesque locale. This is right on a piazza next to a beautiful church. There's a great gelato place on the corner and you are surrounded by restaurants and shops. You're not more than 15 minutes from most major attractions by foot. There's a laundromat nearby, pharmacies, and you're less than 5 minutes from the train station.
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