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Reviews
Tripadvisor Traveller RatingBased on 3265 Reviews
Traveller ReviewsRanked #153 of 456 hotels in Florence
Traveller Rating
Excellent
1427
Very Good
1141
Average
388
Poor
197
Terrible
112
Rating Summary
Location
Sleep Quality
Rooms
Service
Value
Cleanliness
Shona M said...
Perfect hotel for a short break in Florence
Travelled on 12/2024
What a great hotel. We stayed 4 nights and enjoyed it immensely. The staff were all very friendly and helpful, particularly Daniele and Lourdes in the restaurant.
The view from the restaurant was stunning. The hotel is very convenient for seeing all the sights and also for the train station.
Its over 100 years old and an amazing building. Would love to go back. Highly recommend it!!...
DonaldHahn said...
Wonderful 3 nights
Travelled on 11/2024
Wonderful 3 nights, walking distance to the cathedral, close to many fantastic restaurants, wonderful view from the B-Roof, nice room with courtyard view, mixture of old-world decor and modern convenience.
Only complaint - no hot water at certain times....
Alexandra S said...
Perfect for your Wedding Guests!
Travelled on 08/2024
Perfect Location, Perfect Rooftop! This Hotel is in walking distance to Santa Maria Novella Train Station, making it very convenient. Hotel Staff was very helpful and accommodating for our Wedding Room block and helped give out our Welcome Bags.
the B roof is very beautiful with amazing views of the Duomo and Florence, they also have music making our afterparty to our rehearsal dinner very fun! We found it very easy ...
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Professionalcritics said...
Home from home in Florence
Travelled on 11/2024
A grand hotel of a bygone era that reflects the style of the city where it is located with an accent on service. Being greeted with "bentornato" at check in by friendly staff that remembers your name and room preferences is a sign of extraordinary hospitality. Richly furnished rooms, central location, breathtaking rooftop restaurant make it hard to beat...
Vacation678942 said...
Excellent, Beautiful, Amazing.
Travelled on 10/2024
What a beautiful hotel the service was impeccable. The staff so friendly and helpful too. The rooms were very clean the breskfast was wonderful too. It is the oldest hotel in Florence, and I would recommend anyone to stay at The Grand Hotel Baglioni. Thank you. Jewel...