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Reviews
Tripadvisor Traveller RatingBased on 120 Reviews
Traveller ReviewsRanked #89 of 268 hotels in Dusseldorf
Traveller Rating
Excellent
34
Very Good
52
Average
17
Poor
12
Terrible
5
Rating Summary
Location
Sleep Quality
Rooms
Service
Value
Cleanliness
ceren425 said...
Needs better cleaning
Travelled on 12/2024
One staff for reception is not sufficient Cleaning is too bad I think it is outsourced and low quality ...
Κωνσταντίνος Δ said...
MERCURE HOTEL DUSSELDORF ZENTRUM is a nice 3star hotel with good value for money
Travelled on 11/2024
Mercure Hotel Dusseldorf Zentrum is a 3star hotel not very far from Dusseldorf Hauptbahnhof (main rail road station) and also from the center of the Old Town (Altstadt) but you have to take the public transportation means (Bus or Metro).
The room was clean and safe. The bar has charged reasonable prices. The breakfast seemed to me basic (although I did not have taken it).Convenient to be reached from Dusseldorf Hbf (...
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Voyageerr said...
Cleaning Needs Improvement
Travelled on 12/2024
Cleaning shall be improved, my sheet and the mastress was dirty, I informed reception, put the card yo change sheet but until my 2nd last day nothing changed! Luckily I met Ms Nastaran at the reception she seriously took care of problem and finally I could sleep with clean sheet, Cleaning is very low quality, corridors need fresh air, at the breakfast finished items shall be refilled and Reception staff is not enough...
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Iris v said...
Friendly staff en quiet hotel
Travelled on 12/2024
We stayed 1 night for the Dusseldorf christmas markets. It is about a 20-25 minute walk from the hotel to the center/alt stad but there are also buses going.
Parking was free in the street across from the hotel.
Staff was very friendly, especially the man at night who was really enjoying talking to guests.
Room was okay, but basic. Our bed had a pit in the mattress which did not sleep very nice, but overall we h...
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Archer_011 said...
Perfect Location
Travelled on 09/2023
Chose this hotel as it has a bus stop right over the road from the airport as well as tram stops five minutes walk away that take you to the central shopping area, station and river.
Its a nice small boutique hotel in a great location with extremely helpful and pleasant staff.
The rooms are on the small side but are clean. There was a little noise at the back of the hotel but this was brief and didn't intefere with o...
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