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Reviews
Tripadvisor Traveller RatingBased on 888 Reviews
Traveller ReviewsRanked #47 of 267 hotels in Dusseldorf
Traveller Rating
Excellent
234
Very Good
398
Average
163
Poor
53
Terrible
40
Rating Summary
Location
Sleep Quality
Rooms
Service
Value
Cleanliness
GeoffreyF255 said...
Watch out for Cancellation policy.
Travelled on 10/2024
Well the hotel is nice, but be careful of their crazy 100% cancellation policy. I needed to change hotels to be with the rest of my group, but they said the policy was the policy and even 3 weeks out I was unable to cancel the reservation. I would NEVER stay here again....
Sonya R said...
Nice hotel in center of Düsseldorf Germany.
Travelled on 07/2024
Friendly and helpful staff. Large selection of pleasant food for breakfast with juices, coffee etc. Great view from the window. Room was a good size, clean. Hotel located the nice area in center of Düsseldorf. In walking distance from Ko-Park....
L80JRC said...
Great location, Not so great with their HYGIENE.
Travelled on 07/2024
Cons;
My coffee machine was covered in BACTERIA. Reported it to reception, who seemed embarrassed and said it shouldnt be like that. Receptionist asked me to email photos to the Manager. It wasnt cleaned or replaced during my four day stay and the Manager still hasnt contacted me.
Bed was like sleeping on a concrete floor.
A/C Was non existent.
Pros:
Fantastic location and very friendly staff.
Location was...
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Curiosity821412 said...
Clean & Tidy
Travelled on 07/2024
Clean and tidy hotel well situated for train, tram and subway. Old Town area a 10min walk away. Friendly bar staff and reception too. Air conditioning in rooms didnt seem to work effectively and the iron wasnt very hot in the room we had. Adjoining room with internal connecting door was useful as we had 2 rooms...
Viaggiatorebusiness1 said...
Good hotel
Travelled on 04/2024
Good 4 start hotel. Perfect location in the center of Dusseldorf just in front of Konigsalle. Excellent breakfast. People very professional. About room depends by the type. My room was quite big and well equipped with Coffee machine available....