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Reviews
Tripadvisor Traveller RatingBased on 794 Reviews
Traveller ReviewsRanked #24 of 1,087 hotels in Dubai
Traveller Rating
Excellent
733
Very Good
39
Average
8
Poor
4
Terrible
10
Rating Summary
Sleep Quality
Location
Rooms
Service
Value
Cleanliness
AL A said...
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Travelled on 12/2024
Honestly, Khin professionalism and courteous attitude were truly impressive. Her welcoming demeanor and prompt assistance made the experience much more pleasant. Thank you for your outstanding service and dedication. Wishing you continued success!...
D S said...
Was on a business trip and staying at this hotel made it very nice.
Travelled on 01/2025
Great bed and clean rooms. Buffet breakfast was good as well with great service from Chandran, Shwe and the team.
The hotel staff in general were great. I would recommend both the Cleo and Katsuya restaurants for the food and the quality of service....
tammyl345 said...
Hiding at Hyde
Travelled on 01/2025
All good
Thank you angelica the kenyan lady at reception very warm welcoming she gave late check out and complentitary upgrade to a canal view....
At cleo chandan non stop coffee
And pabitra and shwe
Very cute staff very nice from Hyde Hotel all Accor group...... ...
Amna S said...
Fab room but underwhelming overall
Travelled on 01/2025
Raheem was very helpful. The room was spacious and comfortable. The breakfast spread was underwhelming and lacked 5 star quality. Very few food and drink options. Coffee and tea options were very basic. Reception decor is very tacky and confusing....
Hanan C said...
The best massage ever !
Travelled on 01/2025
The massage is just above and beyond!! I really enjoy the massage it was the best massage ive ever did ?, thank u so much Tippa + Prisul !! I will come back again for sure and do the massage again , I recommend u to try this spa u will feel relaxed ....