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Reviews
Tripadvisor Traveller RatingBased on 634 Reviews
Traveller ReviewsRanked #2 of 12 hotels in Lusail
Traveller Rating
Excellent
558
Very Good
35
Average
16
Poor
3
Terrible
22
Rating Summary
Location
Sleep Quality
Rooms
Service
Value
Cleanliness
milan-zrh said...
Decline in Quality
Travelled on 01/2025
The hotel is still beautiful, but unfortunately, the service has declined quite noticeably compared to my previous stays (this was my 4th stay). Most of the staff appear to be new, and do not seem to have had proper training, and thus lacking hospitality and in some cases, even basic manners. The staff in the VAYA restaurant in particular seemed very grumpy. The only positive experience was the Gym - I had two PT ses...
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MeKiprop said...
Spa Visit
Travelled on 01/2025
I visited the spa for a massage and a facial. Although I didnt have a lot of options for the facial, i was assured that they were working to revamp their offerings.
The facial I got was good, my therapist Monica was so good and gentle and took her time with me leaving me feeling so refreshed. I also got a combination of body scrub and a massage from Sita, and she was equally amazing. The process was rejuvenating an...
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jenoz85 said...
Exceeded every expectation
Travelled on 12/2024
Our stay at the Fairmont Doha was truly unforgettable and exceeded every expectation! From the moment we stepped into this architectural masterpiece, we were treated like royalty. All the staffs exceptional service was the highlight of our experience, in particular with Bharti Tripathi going above and beyond to make our 12-year-old son feel like a true VIP. She added such a personal touch, ensuring his stay was not ...
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harick05 said...
Provok Restaurant
Travelled on 01/2025
Lovely food, even lovelier staff. We were served by Syifa and she was extremely helpful. We even got multiple complementary dishes!...
jamila s said...
Amazing food
Travelled on 01/2025
The foood was amazing and the service was very goood toooo everything was 10/10
And I would personally like to thank TIASHA for her amazing service !!!
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