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Reviews
Tripadvisor Traveller RatingBased on 577 Reviews
Traveller ReviewsRanked #54 of 299 hotels in Cologne
Traveller Rating
Excellent
127
Very Good
256
Average
137
Poor
41
Terrible
16
Rating Summary
Location
Sleep Quality
Rooms
Service
Value
Cleanliness
Linda R said...
Stay nearer city
Travelled on 09/2024
Basic hotel with little amenities. Reception very poor never answer the phone. If you want to see Cologne easily don't stay at thus Hotel is very far out of the city and hard to get to in public transport. No bar or even tea or coffee after 9pm, breakfast far too expensive...
Barry C said...
Largely business hotel for 1 or 2 nights
Travelled on 04/2024
5 night stay while participating in a sports event. Functional comfortable hotel which served a very good breakfast. Asked for an extra pillow on each of my 5 nights and was told "we don't have one tonight as we are full and lots of people have asked for an extra pillow Try again tomorrow". That should signal to the management that they need to buy more pillows !...
oercan548439 said...
Önder Ercan
Travelled on 11/2023
Clean and quite rooms, close carpark but expensive, perfect destination to higway and train statiton. A little far to supermarkets or etc. Breakfast is great and fresh. The staffs are very very friendly...
wintersiscoming said...
Staff steal items from the rooms
Travelled on 02/2023
Unfortunately, this is my last resort to get some help. I booked this hotel for my parents, and they stayed one night. they accidentally left their Kindle e-readers in the room. despite us calling immediately and returning that evening to collect the kindles, they were never returned to us. It is clear that the cleaner or some other staff member stole these, but the hotel says that they use a 3rd party cleaning servi...
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jsteen790766 said...
impolite reception staff, not up for the job
Travelled on 08/2023
Impolite reception staff, not up for the job, not able to assist, unfriendly and gruby presentation.
What else is there to say, not good is not good and impolite is impolite and gruby is gruby.
A smile and kind attention is so much easier in life....