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Reviews
Tripadvisor Traveller RatingBased on 3618 Reviews
Traveller ReviewsRanked #80 of 233 hotels in Chicago
Traveller Rating
Excellent
2756
Very Good
546
Average
154
Poor
81
Terrible
81
Rating Summary
Location
Sleep Quality
Rooms
Service
Value
Cleanliness
AllisonM1660 said...
The Thompson Hotel - lovely!
Travelled on 11/2024
Lovely room looking at Lake Michigan, comfy beds, nice bathroom - modern and clean. Very nice minibar options! Yes, I indulged. Delicious food in the hotel restaurant despite service being a little slow - overall, enjoyed my stay and would come back....
Alex V said...
Fantastic reception
Travelled on 11/2024
Nicole T at reception is the sweetest, most professional, and very diligent. She was extremely kind and a joy to talk to. We havent even left the beautiful lobby but our stay is already positive and we will definitely be staying here again. We love the area and across the street is the best espresso martini ever!...
jenniferbJ2748PC said...
Ahmad, Natalie, and Nicole were amazing. Give them a raise!
Travelled on 11/2024
Natalie, Ahmad, and Nicole were amazing.
They were super helpful with early check in and special requests.
I was traveling for business and really appreciate their great customer service.
Give them a raise!
Location and price of hotel is great....
Wander47717267827 said...
A room with a view
Travelled on 11/2024
A shout out to Kaylee at the front desk of Chicagos Thompson Hotel for making our long weekend stay so nice. She secured a beautiful room for us with a spectacular view and gave us great advice on what to see and do. Looking forward to visiting again soon....
Kim U said...
So amazing!
Travelled on 11/2024
The hotel staff is amazing and we loved our stay. Very clean, safe, and great location! We were there for a concert and it was so easy to get around plus there are lots of late night options for food.
We loved waking up to the lake view and cant wait to stay there again!...