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Flights Updated (pp)
The Chicago Hotel Collection River North
Holidays to this hotel start from only
From only £ 844 pp
Tripadvisor Traveller Rating 
Based on 486 Reviews
Based on 486 ReviewsWhy Book with First Choice?
Beach or city. Culture or nature. 5am start or 5am finish. You decide what makes a choice perfect
Add First Choice Flex to your booking to cancel up to 48 hours before you fly and get your money back, minus the Flex fee.*
New First Choice, same ATOL & ABTA protection. Now with fully digital service
Spread the cost with flexible payments and deposits from £30pp
Overview
Hotel Overview
Features
Hotel Features
Best Prices
Best Prices
Overview
Official Rating:
Items marked with * incur extra charges which are payable locally.
Tripadvisor Traveller Rating
Further Reading
Things you'll love
- Game room
- Room service
- Car park*
Location Information
- Navy Pier 3km
- Centennial Wheel 3km
- Riverwalk 3km
- Millennium Park 3km
Getting to the hotel
- 35 minutes from O'HARE INTERNATIONAL AIRPORT (by Taxi)
Tripadvisor Traveller Rating
Further Reading
Things you'll love
- Game room
- Room service
- Car park*
Location Information
- Navy Pier 3km
- Centennial Wheel 3km
- Riverwalk 3km
- Millennium Park 3km
Getting to the hotel
- 35 minutes from O'HARE INTERNATIONAL AIRPORT (by Taxi)
Tripadvisor Traveller Rating
Further Reading
Things you'll love
- Game room
- Room service
- Car park*
Location Information
- Navy Pier 3km
- Centennial Wheel 3km
- Riverwalk 3km
- Millennium Park 3km
Getting to the hotel
- 35 minutes from O'HARE INTERNATIONAL AIRPORT (by Taxi)
Tripadvisor Traveller Rating
Further Reading
Things you'll love
- Game room
- Room service
- Car park*
Location Information
- Navy Pier 3km
- Centennial Wheel 3km
- Riverwalk 3km
- Millennium Park 3km
Getting to the hotel
- 35 minutes from O'HARE INTERNATIONAL AIRPORT (by Taxi)
Tripadvisor Traveller Rating
Further Reading
Things you'll love
- Game room
- Room service
- Car park*
Location Information
- Navy Pier 3km
- Centennial Wheel 3km
- Riverwalk 3km
- Millennium Park 3km
Getting to the hotel
- 35 minutes from O'HARE INTERNATIONAL AIRPORT (by Taxi)
Tripadvisor Traveller Rating
Further Reading
Things you'll love
- Game room
- Room service
- Car park*
Location Information
- Navy Pier 3km
- Centennial Wheel 3km
- Riverwalk 3km
- Millennium Park 3km
Getting to the hotel
- 35 minutes from O'HARE INTERNATIONAL AIRPORT (by Taxi)
Items marked with * incur extra charges which are payable locally.
Reviews
Tripadvisor Traveller Rating Based on 486 Reviews
Based on 486 ReviewsTraveller Reviews Ranked #120 of 233 hotels in Chicago
Traveller Rating
Excellent
330
Very Good
76
Average
27
Poor
13
Terrible
40
Rating Summary
Location
Sleep Quality
Rooms
Service
Value
Cleanliness
Jet14546013926 said...
DO NOT STAY DISGUSTING MANAGEMENT AND PRACTICES
Travelled on 09/2024
DO NOT STAY HERE THEY WILL SCAM YOU WITH BOGUS CHARGES.
I recently stayed here and have had the worst experience dealing with their management. Upon check in I confirmed with the front desk that the amenity fee was paid for already in my original invoice where it was outlined as a fee per night. Reception assured me it was already paid for. Once we check out I was charged an additional $232. Customer service was ...
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Debbie C said...
SCAM! AVOID STAYING HERE AT ALL COSTS!!!!
Travelled on 09/2024
I wouldnt stay at this dump again if you paid me. This is hands-down the most disgusting and dishonest hotel Ive ever encountered.
The staff? RUDE and completely unprofessional. The room? Barely clean and a far cry from what they advertise. But the worst part? THE SCAM. After checking out, they slapped me with a ridiculous "amenity fee," which, of course, they couldnt explain. When I asked for details, they sudd...
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John R said...
Extra charges are a gyp
Travelled on 08/2024
I reserved this hotel on the website which provided my airline ticket for 477 ($524) for three nights or 159 ($175) per night. The reservation was non-refundable, and upon arrival I was surprised to have to pay a $234.91 ($78.30 per night) surcharge (44.8% of the announced price). I couldn't see this hidden charge before reserving (admittedly the fault of my intermediary who did include it in the fine print after I...
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Compass766949 said...
Over charged
Travelled on 07/2024
Unexpected charges. After reviewing my bill, I was explained that I was charged 16% at checking in (which I was aware of). And another 16% at check out ( I was never warned of this at the beginning). $300 extra on fees. I paid for hotel parking for 6 days, 2 of those days they assigned someone else to my spot. When I got my bill they ended up charging me for 8 days. They credit me 2 days back but still owe me 2 more ...
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Mariah C said...
IF YOU ARE PLANNING A TRIP FOR ANY KIND OF CELEBRATION I STRONGLY SUGGEST LOOKING ELSEWHERE.
Travelled on 07/2024
The overcharging, lack of clear policies, poor customer service, and security issues make this hotel a poor choice.
I recently stayed at this hotel with six other people to celebrate my sister-in-laws upcoming wedding. Unfortunately, our experience was extremely disappointing for several reasons:
Firstly, the hotel's website does not state that you cannot bring decorations, yet we were charged a $160 party fee a...
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