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Reviews
Tripadvisor Traveller RatingBased on 349 Reviews
Traveller ReviewsRanked #117 of 233 hotels in Chicago
Traveller Rating
Excellent
201
Very Good
76
Average
36
Poor
14
Terrible
22
Rating Summary
Location
Sleep Quality
Rooms
Service
Value
Cleanliness
dmvoyages said...
Perfect!
Travelled on 09/2024
We were visiting family in central Chicago and wanted to stay close by. This hotel was a great find! Hotel staff were wonderful! Location just perfect and our room was so comfortable. Chicago never sleeps but we did and quite well!! We will stay again!...
KarenHR said...
Lovely hotel
Travelled on 10/2024
Lovely room but compact. Small bathroom with a great shower. Great location for Magnificent Mile designer shops. Lovely helpfull staff. The only downside was the bed which was very high and quite hard and I ended up with painful sciatica in my back....
D L said...
Not at all how it seems in photos and reviews
Travelled on 10/2024
This is definitely more of a 2-star hotel than a 3-star hotel. A small coffee bar in the lobby and a few pieces of workout equipment should NOT elevate you to the next level.
And having cramped rooms is one thing, but the furniture is old and cheap. The walls are scuffed and stained. My bed squeaked every time I shifted sides. The worst part is that the floor is hardwoodand dusty at that. Shoes on/shoes off, I coul...
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pizote67 said...
Fabulous three nights stay
Travelled on 08/2024
We spent here 3 nights at the end of August.
Central location on Mag Mile. Walking distance to Navy Pier, The Loop and all Chicago attractions. Convenient price for Chicago.
We loved our room at 16th floor.
There is a bar/restaurant inside the hotel (Nora). We had breakfast each morning with coffee, hot tea, croissant and yogourt with fruit and granola.
Staff is superfriendly and can help you whatever you need: they...
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bags52 said...
Start of route 66
Travelled on 08/2024
Wow we got a great welcome by Guss at reception at 9am it made a pleasant change. The location was great we had a lovely contently breakfast. The room was very smart and clean and comfortable. The only thing that could've been improved are the lifts which are very slow. The manager does a great job at training his staff and we thank you...