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Reviews
Tripadvisor Traveller RatingBased on 398 Reviews
Traveller ReviewsRanked #5 of 14 hotels in Cartagena
Traveller Rating
Excellent
121
Very Good
182
Average
77
Poor
11
Terrible
7
Rating Summary
Location
Sleep Quality
Rooms
Service
Value
Cleanliness
Adam V said...
10/10 for customer service
Travelled on 07/2024
The location îs great, next to the city center. We were delighted how Isabel , Rocio and Mariano explained the details of the city. They also told us where to go for lunch and dinner. They were very attentive to pur needs. They could have not done it better. A 10 for the recepcionists of this hotel. And 20 for customer service...
John S said...
Fabulous modern hotel
Travelled on 09/2023
Fabulous hotel Everything new and clean. Large room with quiet air conditioning, sensible light blanket on the bed Great amenities. Friendly helpful staff. Close to bus and train station. Not as far from the waterfront and main tourist area of the town as it might seem. About the best mid-range hotel Ive experienced...
sandrawP1910WK said...
Nice clean restful hotel
Travelled on 08/2023
Lovely clean hotel, lovely staff. A side street away from the main road so quieter, lovely room, efficient aircon, and a kettle, fridge and lovely choice for breakfast. There is no bar but plenty of bars around for meals and drinks. Very reasonable and restful place....
_S1864KQ said...
Κύριος
Travelled on 02/2023
My experience was awesome . Everything was great, especially the staff was fully specialist and friendly !!!
The rooms were accordingly arrange.
The reception were very helpful and willing the guide us ....
dave s said...
Nice hotel, but no air conditioning in room
Travelled on 11/2022
Stayed for four nights. Everything about the hotel, with two exceptions (see below), was excellent, and the breakfast (choice and quality) was very very good.
My two gripes were:
a) We had to park in a nearby underground car park even though the hotel had it's own underground car park. We were told this was full, but on one night, at least, there was free spaces.
b) They had turned off air conditioning in rooms at...
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