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Hard Rock Hotel Cancun
Holidays to this hotel start from only
From only £ 1344 pp
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Tripadvisor Traveller Rating 
Based on 19926 Reviews
Based on 19926 ReviewsWhy pick First Choice
Our Insiders are travelling our 180+ destinations to bring back the best local recs.
Plane or train, add a Weather Guarantee, experiences, bags and transfers – you pick.
Spread the cost with low-deposit payment plans and absolutely no admin fees.*
Book with Flex to cancel for free* for whatever reason up to 48 hours before you fly.
For 30 years + 4.3 on Trustpilot + ABTA & ATOL protection + 24/7 on-trip chat.
Overview
Hotel Overview
Features
Hotel Features
Best Prices
Best Prices
Overview
Official Rating:
Items marked with * incur extra charges which are payable locally.
Tripadvisor Traveller Rating
Further Reading
Things you'll love
- Whirlpool baths as standard
- 6 restaurants
- Tiered sea-view pool
Location Information
- Beachfront
- Close to shopping malls
- Trips to the historical sites of Chichen Itza and Tulum can be arranged from the hotel
Getting to the hotel
- 50 minutes from CANCUN AIRPORT (by Coach)
Tripadvisor Traveller Rating
Further Reading
Things you'll love
- Whirlpool baths as standard
- 6 restaurants
- Tiered sea-view pool
Location Information
- Beachfront
- Close to shopping malls
- Trips to the historical sites of Chichen Itza and Tulum can be arranged from the hotel
Getting to the hotel
- 50 minutes from CANCUN AIRPORT (by Coach)
Tripadvisor Traveller Rating
Further Reading
Things you'll love
- Whirlpool baths as standard
- 6 restaurants
- Tiered sea-view pool
Location Information
- Beachfront
- Close to shopping malls
- Trips to the historical sites of Chichen Itza and Tulum can be arranged from the hotel
Getting to the hotel
- 50 minutes from CANCUN AIRPORT (by Coach)
Tripadvisor Traveller Rating
Further Reading
Things you'll love
- Whirlpool baths as standard
- 6 restaurants
- Tiered sea-view pool
Location Information
- Beachfront
- Close to shopping malls
- Trips to the historical sites of Chichen Itza and Tulum can be arranged from the hotel
Getting to the hotel
- 50 minutes from CANCUN AIRPORT (by Coach)
Tripadvisor Traveller Rating
Further Reading
Things you'll love
- Whirlpool baths as standard
- 6 restaurants
- Tiered sea-view pool
Location Information
- Beachfront
- Close to shopping malls
- Trips to the historical sites of Chichen Itza and Tulum can be arranged from the hotel
Getting to the hotel
- 50 minutes from CANCUN AIRPORT (by Coach)
Tripadvisor Traveller Rating
Further Reading
Things you'll love
- Whirlpool baths as standard
- 6 restaurants
- Tiered sea-view pool
Location Information
- Beachfront
- Close to shopping malls
- Trips to the historical sites of Chichen Itza and Tulum can be arranged from the hotel
Getting to the hotel
- 50 minutes from CANCUN AIRPORT (by Coach)
Items marked with * incur extra charges which are payable locally.
Special Assistance
Our Assisted Travel team are on hand to answer any questions and make sure your trip works for you. Plus, when you’re ready to book, they can help arrange airport or flight assistance to get you there smoothly.
Give them a call on 0203 451 2690 or visit our Accessible Holidays page for more info.
Reviews
Tripadvisor Traveller Rating Based on 19926 Reviews
Based on 19926 Reviews
Traveller Reviews Ranked #73 of 304 hotels in Cancun
Traveller Rating
Excellent
14269
Very Good
2920
Average
1270
Poor
651
Terrible
816
Rating Summary
Location
Sleep Quality
Rooms
Service
Value
Cleanliness
Tonya F said...
A beautiful trip- making memories that will last a lifetime.
Travelled on 04/2025
A very relaxing vacation! As always our room was clean and comfortable! The massages/spa was absolutely awesome! Everyone goes above and beyond to make our trip amazing. Especially our "butler"/friend Jessy!! She is one of the many reasons we feel "at home" when we go. She is a treasure....
292debbie said...
Relaxing Vacation
Travelled on 03/2025
First I want to say I LOVE THIS Resort. The people here are fantastic. If youre looking for the best butler ask for Jessy. She goes above and beyond for her clients. Whatever your in need of she makes it happen. From dinner , spa or show reservations to an area at the pool or something personal for the room she becomes like family. Even if you dont use her as the butler and she knows youre there she seeks you out...
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DayTrip817875 said...
Dont Join the Membership
Travelled on 01/2025
I became a member based on promises the company made, but unfortunately, they did not deliver on what was offered. Despite reaching out, the issue was not resolved. This feels like a shady business practice, and I believe others deserve to be warned. I would not recommend this service and advise you to share this experience with friends so they can avoid the same mistake....
Evelyn P said...
Cancún birthday vacay
Travelled on 04/2025
The hotel itself is a bit outdated however, the service makes up for it. Our butlers Roberto & Ernesto were extremely attentive and made our stay awesome. Shot out to the pool servers, Angel, Carlos and Jesus. Also, I believe his name is Rigo who went out of his way to professionally clean our sunglasses without us requesting for this service. Sometimes its just the little things that matter....
Jose P said...
Great experience!!
Travelled on 04/2025
Incredible prime location for this Hard Rock with beach access!! Check in was smooth and easy transaction. A big shout to our Legendary butlers Roberto and Ernesto as they were very accommodating with all our needs and restaurants reservations !! Also a shoutout Jesus out by the pool side as he had our drinks coming back to back!! We will definitely be back for more memorable vacation time with family and friends....
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