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Reviews
Tripadvisor Traveller RatingBased on 361 Reviews
Traveller ReviewsRanked #64 of 433 hotels in Budapest
Traveller Rating
Excellent
254
Very Good
52
Average
33
Poor
15
Terrible
8
Rating Summary
Location
Sleep Quality
Rooms
Service
Value
Cleanliness
Sarah L said...
Yet to receive refund
Travelled on 12/2024
We recently stayed at this hotel and were impressed with how lovely, clean, and well-located it was. The facilities were great, and the overall experience was enjoyable. However, we encountered an issue with the 150 deposit we paid at check-in. Despite checking multiple times, we have yet to receive the deposit back, and there has been no communication from the hotel regarding the status of the refund. The lack of u...
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Wing Yan Bonnie M said...
Terrible Service
Travelled on 12/2024
Terrible service.
We are supposed to have two complementary bottled water every night but only one was provided. We called the front desk to ask for one more and the staff insisted extra fee is required for one extra bottle. My friend has been telling the staff three times on phone that we only got one bottle after room service but the staff even asked my friend to go down to the reception to pick up one bottle if w...
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Wander37360353207 said...
Outstanding
Travelled on 12/2024
Had a great stay here. The hotel has a unique vibe, modern, stylish. The reception staff were welcoming and efficient. The rooms were modern and comfortable, could be a bit bigger but in the city centre it is more than fine. Convenient location for exploring the city. Would definitely return!...
Emma F said...
Highly recommended hotel
Travelled on 11/2024
Beautiful, stylist hotel in an ideal location, and staff very friendly and helpful. Central to the city and walking distance to all places or near to transport stops. Lovely breakfast, lots to choose from and lovely bar. Rooms were clean and modern. Highly recommend...
Nickob44 said...
City Break
Travelled on 12/2024
ok so this was booked back in February, at the time we booked the Hard Rock Hotel.
we only found out this had changed to the Pullman when we arrived at Budapest airport and booked a Taxi to Hard Rock, it was only then that we were advised the hotel had changed name ? surely a courtesy email from either Hard rock or Pullman in advance would have been good.
hotel and location were excellent.
facilities on paper look ...
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