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Reviews
Tripadvisor Traveller RatingBased on 744 Reviews
Traveller ReviewsRanked #39 of 225 hotels in Brussels
Traveller Rating
Excellent
316
Very Good
294
Average
98
Poor
19
Terrible
17
Rating Summary
Location
Sleep Quality
Rooms
Service
Value
Cleanliness
Abdellatif B said...
Amazing stay at the Augustin hotel
Travelled on 11/2024
We had an amazing stay at the Augustin Hotel. The staff were very welcoming and helpful, making the experience very enjoyable.
I really recommend it to anyone coming to Brussels its located near midi station. Also, if you want to visit by walk, you could. The monuments are just minutes away walking.
The rooms were spacious, stylish, and very comfortable.
The breakfast had a wide variety of options.Â
Highly recommende...
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Meryem E said...
Calm hotel
Travelled on 10/2024
The hotels location was ideal, close to local attractions yet peaceful enough. I felt truly valued throughout my stay, the staff was super nice, and the manager was very helpful, welcoming and attentive, guess his name was Otmene. I highly recommend this hotel to anyone looking for a memorable and comfortable stay in Brussels....
annewalker1965 said...
Bad Experience
Travelled on 10/2024
I would not recommend this hotel based on our recent 4 night stay there.
On our third night at 11.45pm other guests were checked into our room in error. Myself and my daughter were upset and shocked by this and consequently didnt sleep through fear of people returning to our room. Despite bringing this to the managements attention we were not compensated at all for this shocking mistake. We were asked to pay a city ...
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SmallestHobo said...
Lovely big room - great location - friendly staff
Travelled on 09/2024
Lovely big room and bathroom - great location midway between the Eurostar station and the centre (10 mins to each) - and friendly staff. L'Occitane toiletries and water on arrival were nice touches. Room clean and quiet. Would definitely stay again...
Pioneer61888258606 said...
Bugs in the room
Travelled on 09/2024
Was meant to have 2 single beds, they brought up a fold out bed and tried to charge us and then changed the main bed to single ish or Europe interpration of single beds. Got and extra doona which sufficed. Asked them to remove portable bed. Room was full of bugs, woke up with bites all over. Told them about bugs they said would clean and spray, didn't happen. Staff were not helpful, would not recommend..Shower was cr...
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