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Reviews
Tripadvisor Traveller RatingBased on 470 Reviews
Traveller ReviewsRanked #137 of 225 hotels in Brussels
Traveller Rating
Excellent
71
Very Good
162
Average
133
Poor
66
Terrible
38
Rating Summary
Location
Sleep Quality
Rooms
Service
Value
Cleanliness
DublinIrelandPeter said...
Great hotel warm and friendly atmosphere
Travelled on 02/2024
Great hotel perfect location for EU meetings
The hotel has a warm friendly atmosphere . The staff are welcoming and professional. The room itself is compact , comfortable and well equipped. A positive is the room apart from the many lamps and bedside lights has a main light that brightens the room . May seem a small thing but when you arrive in the evening and you want to unpack being able to clearly see your case c...
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KatarinaS1097 said...
Good service, good location, affordable and clean
Travelled on 01/2024
I often travel to Brussels for business and in all fairness after seeing the reviews and the comments here I didn't know what to expect from this hotel, so I feel it's fair to give it some justice as it's not nearly as bad as it seemed from here.
First of all, the service was real nice. The room was being vacuumed while I was getting in, the cleaning lady was super friendly and kind. It's obviously not the newest h...
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Tamam A said...
So bad
Travelled on 06/2023
I was in Brussels for five days. I spent four days in the hotel. It was a nightmare for me. The hotel does not have any services such as a laundromat or a coffee shop. The rooms are very old, the elevator is very dangerous, and the room cleaning services are very poor. The carpet smells very bad, and if you open the window, insects enter the room. On my second day at the hotel, I came back from a meeting and I was so...
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I9730MRbeatricec said...
Extremely disappointed on our 3rd anniversary trip.
Travelled on 04/2023
Extremely disappointed on our 3rd anniversary
We decided to spend our Easter Weekend in Belgium an so, to spend our first night to a 4star hotel.
We found new hotel charlemagne, unfortunately rated too high for what they offered, or at least to us.
When we arrived we were told there was no parking (although we specifically looked for that before booking and hence thats why we chose that hotel).
We have been gi...
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Vera_Card said...
Unfriendly
Travelled on 06/2022
Unfriendly service. We had problems with the reservation and they did not help us or give us any advice. Their only response was it is not our problem. Finally, we got a room, but have to pay more than 30% of the price it was shown in the webpage....