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Reviews
Tripadvisor Traveller RatingBased on 1536 Reviews
Traveller ReviewsRanked #9 of 228 hotels in Brussels
Traveller Rating
Excellent
1030
Very Good
383
Average
70
Poor
30
Terrible
22
Rating Summary
Location
Sleep Quality
Rooms
Service
Value
Cleanliness
junior_patel said...
Good stay
Travelled on 12/2024
Pros
- 10mins to the Central Train Station
- Spar opposite
- walking distance to main sites
- Staff are friendly and helpful
Cons
- cleaner left shoeprints in the shower
- room lightning is no good. Very low lighting.
Hotel breakfast was 25 per person, so we went to the bakery across the road....
Bahram1967 said...
Cool, clean and friendly atmosphere.
Travelled on 11/2024
Location and our room were very nice. They offered us one of their best rooms because of our 30th wedding anniversary with a nice coupon for two drinks in hotel bar. Breakfast had enough items to satisfy any taste.
Staff members were trained to make friendly relationships with the guests.
To be strictly suggested by us....
Ernmalu said...
Our prefereed place to stay in Brussels - top experience & service
Travelled on 12/2024
A professional and very customer oriented Hotel Team did again spoil us! They are a standard of excellence for us in Belgium. Enjoy...
ilkerpakten said...
Rude staff
Travelled on 12/2024
The hotel management should train reception staff to handle guests, especially those from the NH loyalty program....
paddy1707 said...
Trip to Brussels
Travelled on 12/2024
We stayed for two nights to visit the Brussels Xmas market. Found the mattress was hard and found a small blood stain on one of the pillows. Nice gesture offering a free drink from the mini bar. ...