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Reviews
Tripadvisor Traveller RatingBased on 559 Reviews
Traveller ReviewsRanked #46 of 228 hotels in Brussels
Traveller Rating
Excellent
275
Very Good
184
Average
54
Poor
27
Terrible
19
Rating Summary
Location
Sleep Quality
Rooms
Service
Value
Cleanliness
B F said...
Amazing
Travelled on 02/2024
Amazing with the only downfall being the breakfast buffet, which was a little small with limited selections. The rooms are large, clean and well equipped. The staff are so helpful. I would stay again if in Brussels. The location is fantastic and right in the city....
ScottishConnection said...
Exceptional
Travelled on 11/2024
We have just returned from an exceptional stay of two nights at Le Chatelain, booked via our Eurostar trip.
Absolutely superb hotel in a very nice district - the entire staff team are really delightful, welcoming and friendly .... from the Reception Team (day and evening) to the lovely housekeeping team also.
Our superior double room was spacious, immaculately clean, nicely decorated, very comfortable and equipped ...
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697piak said...
The worst
Travelled on 05/2024
Do not book this hotel! The rooms are worn and the treatment from the staff is among the worst I have experienced. Have traveled a lot and have never experienced such disrespectful treatment. The hotel was evacuated due to a fire in a combined property and due to widespread fire smoke in the hotel. The guests were directed to a nearby gym and the sidewalk where stretchers and blankets were distributed, and where we w...
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mfn2022 said...
Old world charm in hip and historic Ixelles, Brussels
Travelled on 04/2024
Remember when you spoke to a person instead of a QR code? Remember when a nice hotel had desks, reading lights, slippers, robes, bathtubs (!!), and windows that actually open? These are some of the things we loved about our stay at Le Chatelain in Ixelles, Brussels. The young, energetic and multilingual staff at the front desk were very helpful, the cleaning staff superb, the fitness center on the top floor overlooki...
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mamouna91 said...
An ok stay
Travelled on 05/2023
We booked an executive room which unfortunately was outdated. And for the price they ask it shouldnt be But we went to core festival to see Pusha T and after that we went out in Brussels so we werent long in our room. The staff were friendly. The ambience of the hotel was nice and good location....