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Reviews
Tripadvisor Traveller RatingBased on 4686 Reviews
Traveller ReviewsRanked #93 of 228 hotels in Brussels
Traveller Rating
Excellent
1043
Very Good
2019
Average
1025
Poor
336
Terrible
263
Rating Summary
Location
Sleep Quality
Rooms
Service
Value
Cleanliness
Alexandra A said...
Excellent location
Travelled on 11/2024
Hotel is found in an excellent location in central Brussels. Walking distance to Mannequin Pis and to the Grand Place. Very cosy hotel with wonderful staff!! Will definitely stay in this hotel when Im back in Brussels ...
jr0el0fs said...
Superhotel!
Travelled on 11/2024
Very friendly staff, great room! Breakfast was also good. The room was very hot, and when I opened the window, the cigarettesmoke from downstairs came into the room (2nd floor, above the entrance). But other than that I've had a perfect stay!...
harshneekhra said...
Nice location, decent property
Travelled on 09/2024
I stayed at Bedford Hotel & Congress Centre, Brussels in September 2024.
The good thing about this property is its location. It is not far from the Brussels Centraal Station and is also close to Manneken Pid and the Grand Place.
The totel is quite big, it's an old property and the age shows. The staff was helpful and check-in was smooth.
I booked a single occupancy room for which the room was decently sized. Howev...
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Antares20000 said...
No empathy from Hotel during airport strike Avoid!!!
Travelled on 09/2024
I booked this hotel, but one day before check-in my airline canceled the flights due to a strike at Brussels Charleroi Airport. I immediately contacted the hotel, explaining that we were unable to check-in and requested a penalty-free cancellation due to these exceptional circumstances, which were beyond my control.
Despite being aware of the strike and the flight cancellations, the hotel refused to offer a penalty-...
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elena c said...
A Stay That Started Well but Ended Horribly
Travelled on 08/2024
My stay at this hotel began on a high note. The location is excellent, making it easy to access local attractions and amenities, and the check-in process was smooth. The staff were welcoming, professional, and friendly, which made me feel comfortable right away. While the hotel isn't the newest, I initially found the level of service provided by the reception team to be impressive, and my first two nights were quite ...
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