Items marked with * incur extra charges which are payable locally.
Reviews
Tripadvisor Traveller RatingBased on 682 Reviews
Traveller ReviewsRanked #12 of 20 hotels in Cambridge
Traveller Rating
Excellent
226
Very Good
279
Average
119
Poor
42
Terrible
16
Rating Summary
Location
Sleep Quality
Rooms
Service
Value
Cleanliness
Jason G said...
Modern hotel, but hot water did not work
Travelled on 09/2024
I stayed 2 nights for work. Status was recognized immediately and I was upgraded to a high floor, which I appreciated.
Overall, the hotel was modern and new. However, there was no hot water on the first night I checked in. I called the front desk the next day to report the issue and asked for maintenance to take a look. The woman responded, "yes, a lot of people reported that and they were doing some maintenance wo...
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WDavies63 said...
Competent, but WiFi sucks.
Travelled on 09/2024
Staff are great, breakfast is pretty good (its pre-made, but better than many places Ive stayed). Sound is pretty good, but it is fairly near some railway traffic and I had horns blaring around 11pm, but luckily I was on the side of the building away from them. The real negative for me here is the WiFi. It absolutely blows. It's fine for netflix and web browsing, but for gaming it just sucks. The Doubletree I was in ...
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christopheboucher said...
Does the trick
Travelled on 04/2024
It does the trick, no more no less. It is well located and not as expensive as most hotels within Boston. It is also located right next to the TD garden. There is also free continental breakfast in the morning. It's not WOW but for a free breakfast, it's plenty....
Melaina K said...
We are completely dissatisfied with the miscommunication and if their policy is 21+ they must fix this immediately.
Travelled on 04/2024
My friend and I were stranded in Boston because we missed our train and we are only 18. We called multiple hotels and they said 21+. This one we called and they told us that it was fine that we were 18. We got to the hotel and they told us that this was untrue. We had nowhere to go....
TabathaSoltay said...
Popular and affordable
Travelled on 03/2024
This is a popular hotel in a decent location. Affordable and what you would expect for a Holiday Inn Express just outside the downtown core. Nothing fancy, but very functional
Breakfast was fine (liked the pancake machine) but it was often very hard to find seating, food wasn't refilled as often as it needed to be and tables were not quickly wiped down.
Sleep quality wasn't the best I have had at a Holiday Inn Exp...
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