Items marked with * incur extra charges which are payable locally.
Reviews
Tripadvisor Traveller RatingBased on 6057 Reviews
Traveller ReviewsRanked #51 of 98 hotels in Boston
Traveller Rating
Excellent
3071
Very Good
1432
Average
771
Poor
430
Terrible
354
Rating Summary
Location
Sleep Quality
Rooms
Service
Value
Cleanliness
Michelle C said...
Room service
Travelled on 11/2024
Ranjan is amazing! Excellent service and super sweet :) Very quick and efficient with room service and being helpful with our towels a laundry bag we needed. He is truly the best! Made our stay so much more comfortable and excellent with his kindness!...
Colin W said...
Front Desk Great!
Travelled on 11/2024
Zaila at the front desk was a great help welcoming us and getting us settled in. She was responsive to our questions and gave us excellent recommendations on what to do and where to go in the city. Thankful to have someone who could steer us in the right direction....
winnydee said...
Great Assistance and Attention
Travelled on 11/2024
Thank you, Singh ,for going out of your way with your assistance for our rooms. Spirit Airline Crew really appreciated your attention and assistance. I was quite satisfied with the room as well the restaurant. In the future we will always look forward in dealing with you at check - in....
Catherine M said...
Puzzling
Travelled on 11/2024
Arrived early into Boston and we were lucky enough to be able to go to our room. In the words of the person checking us in "it's a really nice room on the 14th floor". Unfortunately the window couldn't be opened so no fresh air. The inner blind didn't fit into the window correctly and looked a mess. The bottom of the bathroom door was in need of repair and it all needed a good clean and clean decor. The beds were ...
Read more
Wanderer68363598971 said...
Worst experience at a Hilton.
Travelled on 11/2024
Carpet did not feel clean. Bathroom was tiny. There was no counter space, spartan amenities, not even a cup, and worst of all, there was a cockroach! I have never ever seen a cockroach as big as that in the Northeast! In Florida or Asia, perhaps. Never in New England! DISGUSTING. I will never stay at this Hilton again....