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Reviews
Tripadvisor Traveller RatingBased on 6121 Reviews
Traveller ReviewsRanked #49 of 98 hotels in Boston
Traveller Rating
Excellent
3125
Very Good
1435
Average
772
Poor
437
Terrible
356
Rating Summary
Location
Sleep Quality
Rooms
Service
Value
Cleanliness
Catherine R said...
Great hotel and service!
Travelled on 01/2025
The Hilton was amazing! A big shoutout to Ranjan for the GREAT and fast service. He is amazing and did more than expected. He made sure we always had what we needed to our room; he brought towels, toilet paper and so on. He made our stay exceptional. Thank you Hilton and Ranjan :)...
louisa p said...
A lovely stay
Travelled on 12/2024
The lady at the reception called Devon was so helpful and lovely! The hotel is very clean with housekeeping being so nice and has extremely comfy beds. The restaurant was very tasty and had great options. Overall, a lovely hotel to stay in and would recommend to all....
Thamon M said...
Not worth it!!!
Travelled on 12/2024
Review of Hilton Hotel
We are usually big fans of Hilton, but this experience was truly disappointing. Upon arrival, the doormen and luggage staff were incredibly friendly and welcoming, which gave us a great first impression. Unfortunately, things went downhill as soon as we reached the reception.
We arrived earlier than check-in time and simply wanted to leave our luggage at the hotel so we could explore the city...
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L849EFannae said...
Brief but amazing
Travelled on 12/2024
Devon made our experience 100 times better. She was friendly and kind from
Offering us water to make sure we had everything we needed. She gave recommendations on places to park as well as eat in the area. She was an amazing front desk receptionist....
John W said...
new years stay
Travelled on 12/2024
devon helped me out. very friendly and helpful excellent customer service. Hotel was very clean and extremely lively during New Years Eve. Great experience. again Devon was amazing at the front desk. would highly recommend a stay here great location....