Items marked with * incur extra charges which are payable locally.
Reviews
Tripadvisor Traveller RatingBased on 4881 Reviews
Traveller ReviewsRanked #48 of 98 hotels in Boston
Traveller Rating
Excellent
3100
Very Good
1014
Average
413
Poor
215
Terrible
139
Rating Summary
Location
Sleep Quality
Rooms
Service
Value
Cleanliness
JesseTravel123 said...
Wonderful Stay
Travelled on 12/2024
We had a wonderful stay at this hotel. The lobby was ornate and beautifully decorated for the holiday season. We are an Accor Diamond member and used a suite upgrade for the night. When we arrived we discovered they upgraded us to the Presidential Suite! The suite was very spacious and wonderfully decorated. Great views of Copley Plaza. The staff at the hotel were all courteous and kind. We hope to visit again...
Read more
Go803271 said...
Consistently excellent
Travelled on 12/2024
Fourth time at the hotel. Always clean, well run, and very well trained staff. Makes for an enjoyable visit. Thank you....
Laura O said...
Great service
Travelled on 12/2024
Haji in particular was very helpful and friendly. The overall service was great, but Haji really stood out as committed to making the guest stay pleasant. The building interior is gorgeous, and the rooms very comfortable. We enjoyed our stay....
Mark T said...
Iconic hotel with charm and great service
Travelled on 12/2024
Great location and a classic hotel. The staff was wonderful and made sure the family had everything we needed. This is an iconic hotel so we appreciated her vast history and elegance. Sure, the rooms could use some updating but the atmosphere and team made our family stay fantastic. The brunch is fantastic and you can't beat Copley during the holiday season....
Elizabeth S said...
Winter magic
Travelled on 12/2024
We came in just for a quick overnight to see a show. The hotel has been on our bucket list for years, so rather than drive home afterwards, we thought wed find ourselves a little winter magic. Carolina at the front desk, helped to make our little getaway what we hope to become traditional; a lovely experience!...