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Reviews
Tripadvisor Traveller RatingBased on 296 Reviews
Traveller ReviewsRanked #13 of 62 hotels in Bilbao
Traveller Rating
Excellent
179
Very Good
74
Average
24
Poor
10
Terrible
10
Rating Summary
Location
Sleep Quality
Rooms
Service
Value
Cleanliness
Paradise56516019552 said...
Overall Nice
Travelled on 01/2025
Good clean hotel and room.
No complementary water bottles though.
Breakfast was below average.
But amazing view of the streets of old town (Casco viejo) from the bedroom balcony.
No restaurant is there in the hotel for lunch or dinner........
vasilinac2021 said...
Nice stay in Bilbao
Travelled on 11/2024
Good hotel with spacious rooms, good furniture and cozy design. Linens were soft. Location was very convenient to start discovering city centre. Breakfast table everyday was full of fresh food. Staff was really attentive and helpful. Highly recommend!...
M9992NGmatt said...
Lovely hotel in the perfect location
Travelled on 12/2024
Lovely little hotel, perfect for exploring Bilbao,..2 minutes walk from the metro station or the tram stop, the bus stops are almost outside the hotel. The hotel is welcoming and clean and the staff are extremely helpful and kind. Our room (classic up-grade) was clean and spacious, the bed was comfortable and large. The bathroom was also big and had all the toiletries like shampoo, handwash, shower gel and body lotio...
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Voyage659016 said...
Terrible heat! No AC in very unexpected Bilbao Fall heat!
Travelled on 11/2024
Front desk. Staff were very young and changing shifts all the time... some of them were rude and condescending...
It was hot in Bilbao and the hotel had shut off the air conditioning system. Despite my reporting them that the room was extremely hot, staff kept on explaining "why it was hot"! (they were EXPECTING IT TO BE COLD SO THE AC WAS DOWN) but they didnt offer any other solution than opening the windows ((wh...
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dnsawyer said...
Great location and balcony!
Travelled on 10/2024
We were absolutely stunned by the beauty and innovative urban design of Bilbao. Sure, the Guggenheim is quite deservedly the centrepiece of this former industrial citys remarkable renaissance, but the attention to public spaces, efficient transit, maintenance of heritage neighbourhoods and walking and biking trails has made this one of the most liveable cities in the world. (They dont call it the Bilbao effect...
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