Items marked with * incur extra charges which are payable locally.
Reviews
Tripadvisor Traveller RatingBased on 285 Reviews
Traveller ReviewsRanked #13 of 58 hotels in Bilbao
Traveller Rating
Excellent
171
Very Good
71
Average
23
Poor
10
Terrible
10
Rating Summary
Location
Sleep Quality
Rooms
Service
Value
Cleanliness
Voyage659016 said...
Terrible heat! No AC in very unexpected Bilbao Fall heat!
Travelled on 11/2024
Front desk. Staff were very young and changing shifts all the time... some of them were rude and condescending...
It was hot in Bilbao and the hotel had shut off the air conditioning system. Despite my reporting them that the room was extremely hot, staff kept on explaining "why it was hot"! (they were EXPECTING IT TO BE COLD SO THE AC WAS DOWN) but they didnt offer any other solution than opening the windows ((wh...
Read more
dnsawyer said...
Great location and balcony!
Travelled on 10/2024
We were absolutely stunned by the beauty and innovative urban design of Bilbao. Sure, the Guggenheim is quite deservedly the centrepiece of this former industrial citys remarkable renaissance, but the attention to public spaces, efficient transit, maintenance of heritage neighbourhoods and walking and biking trails has made this one of the most liveable cities in the world. (They dont call it the Bilbao effect...
Read more
988stewarth said...
Good location and value
Travelled on 10/2024
The room and hotel were very clean, friendly service even when I stupidly locked the safe (N.B. Read the instructions first).
Breakfast has to be ordered the day before which is slightly odd. In addition, the milk on offer was only lactose free or soya which was unusual. Overall a good selection....
goamelb said...
Very good
Travelled on 10/2024
Hotel is in nice location and has very helpful staff, especially David at reception. Room was clean, comfortable and well equipped with necessities. Breakfast was a fairly good spread of cold meat & cheese and also eggs and bacon. Would recommend....
sharonincolorado said...
Excellent location, great value
Travelled on 09/2024
This hotel isnt fancy but its location cant be beat. Its a great value and just what I wanted for my visit to Bilbao.
Its located a very short walk from the Casco Viejo Metro stop, Abando station, and the tram for convenient connections to the entire Basque region (which has an exceptional transit network).
Its an extremely short walk to Plaza Nueva and incredible pintxos.
Its a pleasant walk to the Ribera M...
Read more