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Reviews
Tripadvisor Traveller RatingBased on 336 Reviews
Traveller ReviewsRanked #6 of 62 hotels in Bilbao
Traveller Rating
Excellent
264
Very Good
48
Average
15
Poor
4
Terrible
5
Rating Summary
Location
Sleep Quality
Rooms
Service
Value
Cleanliness
MeathJohn said...
Lovely hotel, great location
Travelled on 01/2025
Stayed here for three nights, enjoyed it from beginning till end. Very cosy room, spacious, large bathroom, mini bar if you required (not free) and tea/coffee facilities. Hotel bar was very nice with a lovely atmosphere. Wine so reasonable and tasty with tapas available also. Buffet breakfast with loads of food options. Staff all friendly and helpful. Location is excellent, a few minutes walk into shops and restauran...
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P7679ZLbenp said...
Two nights in Bilbao
Travelled on 12/2024
A great hotel. The service was impeccable. All of the staff are very friendly. David at reception was particularly helpful and went out of his way to provide assistance. The spa is excellent. I would definitely stay here again if I travelled to Bilbao....
CMEWALK said...
Great room at a fantastic price
Travelled on 11/2024
Great location for checking out sites and restaurants. Appreciate the staffs suggestions for food. Room was very comfortable! Great bed, appreciated the decor including the side chair and table to relax. Happy for the modern conveniences like USB. And the soaking tub reminded me of my time in Japan.
It rained a lot during my visit so I was not able to enjoy the balcony but it was nice to step out and see if my layers...
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derbyshirenomad said...
Great location and a very good hotel
Travelled on 11/2024
The hotel is very well positioned near the Guggenheim museum and major train / bus / underground stops. Check-in went smoothly given we arrived early and the rooms were well presented and well proportioned. The bed and pillows were extremely comfortable though I could hear some noise from the street on the Saturday night but not any other night. The mini-bar is well stocked though I did not use it nor did I partake...
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Departure27357652710 said...
Really enjoyed our stay, 5 stars.
Travelled on 11/2024
Great location, nice staff. Only a 15 minute drive from the airport easy to get an uber. Free glass of wine on arrival. Rooms very clean wiith big spacious beds. The breakfast was so good, great selection of foods and drinks. Overall a brilliant stay. We would definitely return....