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Reviews
Tripadvisor Traveller RatingBased on 1352 Reviews
Traveller ReviewsRanked #20 of 58 hotels in Bilbao
Traveller Rating
Excellent
598
Very Good
500
Average
169
Poor
56
Terrible
29
Rating Summary
Location
Sleep Quality
Rooms
Service
Value
Cleanliness
Road41035529835 said...
Wonderful location
Travelled on 11/2024
Wonderful 2 night stay. Hotel is traditional, clean and well maintained. Perfect location, right in the heart of Bilbao city centre, a short walk to many shops, restaurants, cafes and the park. Just a 15 minute drive to the airport
Breakfast buffet was extensive and had something for most tastes, set in a very comfortable dining room
Staff were friendly and attentive.
No faults I could mention and would return, s...
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Denis B said...
Very disappointing experience
Travelled on 11/2024
Very disappointing experience.
Hotel is in a very good central location.
Reception staff not welcoming.
The bar is poor, small and difficult to get s seat. Bar food was only serve red after 8.00pm which is ridiculous for s 5 Starr hotel.Breakfast also disappointing.
Will not be returning to this hotel....
dg144 said...
Wonderful classic hotel
Travelled on 10/2024
What a delightful hotel! Wonderful staff could not be more helpful. The included breakfast was exceptional! A charming, classic building that has been kept up well, and very comfortable room. Centrally located in Bilbao. Easy to walk to almost any place you want to go. Many great restaurants and shopping nearby....
Bestpractise-life said...
Excellent located and service is great
Travelled on 10/2024
Very nice central located 5-star hotel, service minded staff, excellent breakfast with all you need, we had a room overlooking the square on 3 floor, close to the tapas bars and old town, reception can guide you to the best place however go local and avoid the pure tourist places...
AshesToProveIt said...
Wonderful hotel - very luxurious and welcoming
Travelled on 09/2024
One of our favorite hotels on our three week trip to northern Spain. Good location on a major plaza in Bilbao. Rooms were very well appointed with great amenities and wonderful breakfast. Front desk and service people were very friendly and welcoming. Would definitely stay here again if staying in Bilbao....